Beth Israel Lahey Health·Needham, Massachusetts
Primary responsibilities include maintaining adequate staffing levels, efficient workflow, and scheduling across multiple Patient Service Centers, while also acting as a technical resource for difficult blood draws. This role ensures scheduled rounds are completed, communicates lab issues for resolution, and shares on-call duties.
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Patient Service Center Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health Phlebotomy Services, as needs arise, to: (a) cover for PSC Phlebotomists' Paid Time Off, other absences, and FLMAs, (b) cover for vacant PSC Phlebotomist positions, (c) reduce patient wait times in PSCs that have longer wait times than desirable, and (d) facilitate the opening of new lab Patient Service Centers. As a Float Phlebotomist, you will have the opportunity to gain a vast amount of experience, working with a variety of patients, team members, and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization.
Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.
No substantial exposure to adverse environmental conditions
HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes).
physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department
Visual clarity <3 feet, Conversation.
Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
This job requires frequent walking, standing, bending neck, bending waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use.
$24.26 - $32.64
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth israel lahey health requires that all staff be vaccinated against influenza (Flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Market context
Operations roles in Massachusetts often draw steady demand in healthcare and education settings because employers need reliable coordination, compliance, and day-to-day service support. These positions can be competitive when they require specialized credentials, and this role adds a nutrition degree, dietetic internship, RD status or eligibility, and Massachusetts LDN licensure or eligibility. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then confirm your licensure timeline before applying.