UMass Memorial Health·Worcester, Massachusetts
The Lead Child & Family Services Clinician provides quality clinical treatment including individual, group, and family therapy, while also managing caseloads and ensuring compliance with documentation standards. This role also involves administrative oversight, including case consultation, complaint resolution, and productivity monitoring for the child & family services team.
ARE YOU AN INTERNAL CAREGIVER, STUDENT, OR CONTINGENT WORKER/AGENCY WORKER AT UMASS MEMORIAL HEALTH? CLICK HERE TO APPLY THROUGH YOUR WORKDAY ACCOUNT. [https://www.myworkday.com/ummh/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q_wE~*QIicexHeI1U~/cacheable-task/2998$46522.htmld#backheader=true]
$68,369.60 - $123,073.60
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
Holidays - No More Than Every Third Holiday, Monday through Friday, On Call - Required
Scheduled Hours: 8a-430p
4 - Mixed Shift, 8 Hours (United States of America)
Hours: 24
10030 - 4400 Social Services
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
1. Salaried clinicians are expected to work a specific number of hours per week which is comprised of clinical hours (billable activity), administrative time (treatment notes, meetings, supervision, etc.), education and training, and program operations. Attendance at staff meetings, supervisions, and the Quarterly All Staff meeting is required. 2. Salaried staff are expected to meet productivity benchmarks and to also contribute to program development; represent the program/hospital at internal and external meetings; help to coordinate certain specialized groups, programs, or activities; and to develop new clinical or didactic skills to enhance treatment or increase staff knowledge. 3. Electronic Medical Record will remain up-to-date, complete, professionally written, and in compliance with regulatory agencies. 4. Contribute to the creation of a professional treatment setting by always showing respect for clients, co-workers, the institution, and being part of developing an atmosphere without gossip and prejudice. 5. Continually seek out information and develop professional skills to work with a broad range of disorders, and expand and share knowledge of resources. 6. Each staff member will share responsibility to ensure that program needs are met. This includes working on-site at least one evening per week and having a presence in the office during assigned hours. This may include covering groups/clients when another clinician is out, and handling clients who walk-in for treatment. 7. The Director approves all changes in staff schedules; including work done at home, and adjusting schedules to meet client needs. 8. Only assignments assessed to be well beyond the normal responsibilities of a staff person within the scheduled work-week may result in the specific reduction of total available time which will, in turn, reduce productivity obligations for that individual during that period. Productivity time is earned only through billable clinical service hours.
1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
Required: 1. 2 years of experience working with mental health and substance abuse disorders in a clinical setting.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Walk - 1/3 Sit - 2/3 Talk or hear - 2/3 Uses hands to finger, handle or feel - 2/3
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Candidates must have graduated and trained from an accredited graduate program and hold current unrestricted licensure by the Massachusetts Board of Registration (MA/MSW, PhD, LICSW/LMHC/LMFT). Required experience includes two years working with mental health and substance abuse disorders in a clinical setting.
Market context
Operations roles in Massachusetts often draw steady demand in healthcare and education settings because employers need reliable coordination, compliance, and day-to-day service support. These positions can be competitive when they require specialized credentials, and this role adds a nutrition degree, dietetic internship, RD status or eligibility, and Massachusetts LDN licensure or eligibility. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then confirm your licensure timeline before applying.
