Native American Community·Minneapolis, Minnesota
This role supports patient flow, assists clinical providers with EMR documentation, and ensures complete medical records by facilitating pre-operative preparations and coordinating external records. Responsibilities also include conducting post-discharge follow-up, coordinating DME orders, and managing various administrative tasks for the medical team.
NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This position works to support patient flow, support for clinical Providers, EMR documentation, and ensure a complete medical record for each patient.
This job has no supervisory responsibilities.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Candidates need a Bachelor's Degree or equivalent combination of education and 1-2 years of experience in a clinical care environment, preferably in an ambulatory or community health center. Required computer skills include proficiency with standard office software and Electronic Medical Records (EMR) systems, along with acute attention to detail.
Market context
In Minnesota, Medical Support Coordinator roles are often tied to ambulatory and community health settings, where clinics need organized staff to manage patient flow, records, and day-to-day coordination. These positions can be competitive because employers typically look for a bachelor’s degree or equivalent experience, plus 1-2 years in a clinical care environment and comfort with Electronic Medical Records and office software. Before applying, compare the AI-summarized requirements and benefits on this page with the original posting, and be ready to show examples of handling patient-facing coordination and documentation.
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