The Good Seed·Los Angeles, California
The Case Manager supports young adults (ages 18-25) in securing and maintaining stable housing by conducting intake assessments, developing individualized service plans, and connecting clients to necessary resources like education, employment, and medical/mental health treatment. Responsibilities include coordinating supportive services, advocating with external agencies, and facilitating crisis intervention using harm-reduction and trauma-informed approaches.
The Supportive Housing Case Manager (Ages 18–25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you’ll carry a small caseload (12–18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood.
Key Responsibilities Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.
Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).
Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.
Use harm-reduction and trauma-informed approaches in all client interactions.
Advocate for clients with landlords, courts, hospitals, and benefit agencies.
Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).
Participate in case conferences, staff meetings, and regular supervision.
Collaborate with property managers, housing navigators, peer specialists, and clinical teams.
Job requirements
Bachelor’s degree in social work, psychology, human services, or related field (preferred).
At least 1–2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.
Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).
Proficiency with Microsoft Office.
Excellent organizational, documentation, and time-management skills.
Ability to work independently in the field and manage a flexible schedule (some evenings/weekends).
Ability to pass background checks.
Physical Demands Frequent travel throughout the service area for home visits and meetings Ability to manage emotionally intense situations and secondary trauma Lifting: Must be able to lift and carry items weighing up to 50 pounds occasionally. Standing/Walking: Requires standing and walking for extended periods during shifts. Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights.
• Driver's License (Required)
• As needed
Work Location: In person
A Bachelor's degree in a related field is preferred, along with 1-2 years of case management experience working with populations experiencing homelessness, mental illness, or trauma. Candidates must possess knowledge of Housing First principles and be proficient with Microsoft Office, while also being able to manage a flexible schedule including evenings and weekends.
Market context
In California, healthcare operations roles often draw steady demand because clinics and medical groups need staff who can manage scheduling, records, and front-office workflows. These positions are competitive when employers want 3+ years of healthcare office experience, Microsoft Office proficiency, and EHR familiarity such as eCW, with a bachelor’s degree or medical assistant certificate preferred. Before applying, compare your EHR and office software experience against the posting; this platform’s AI-summarized requirements and benefits help you review the original job description faster.
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