The On-Call Registered Nurse provides after-hours coverage for home care and hospice programs by responding to and triaging calls, documenting all contacts and interventions, and completing necessary patient visits. This role also involves accurately documenting verbal physician orders, managing referral information, and communicating patient needs to the interdisciplinary team.
Requirements summary
Candidates must be a graduate of an accredited school of nursing and possess a current New Hampshire nursing license or a compact state license through the NLC. Required experience includes three to four years of recent general medical/surgical or skilled/acute care nursing experience.
bachelor degreeCommunicationCustomer ServiceDocumentationPrioritizationClinical DocumentationTriageReferral ManagementInterdisciplinary Team CommunicationSkilled Nursing CareElectronic Medical Record SystemVerbal Order DocumentationMedicare Regulations KnowledgeSupply ArrangementOn-Call Log Maintenance
Job description
Description Work Schedule
Friday,
Saturday and
Sunday 4:30 p.m. - 8 a.m. Part time, salaried, non-exempt. Primary work location Laconia and Greater Concord Area.
Reporting to the Director of Patient Care, the On-Call Registered Nurse (RN) provides on-call coverage for the agency’s home care and hospice programs during the hours that the agency is closed and completes visits as needed. Upon request of the Administrator On-Call will assist the other programs.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responds to and/or triage calls during on-call hours in a timely manner and documents all telephone contacts, patient care observations and interventions.
After triaging calls, document outcomes of call along with patient/caregivers responses and if any further instruction is needed in Electronic medical record system.
Prioritizes calls and completes visit for patients as needed.
Communicates with and supports after-hours staff in assessing and treating patient's needs.
Documents all interim verbal orders obtained from the physician accurately into the electronic medical record system and communicate to all members of the team to ensure implementation.
Receives and records accurate and thorough referral information requests for services.
Notifies the Intake Nursing Staff of the referral.
Records the outcome of all inquiries and referrals received and provides appropriate follow-up when an inquiry or initial referral cannot be serviced during on-call hours.
Provides skilled professional nursing care to patient/family/caregivers as prescribed by the physician and in compliance with agency policies when called upon after-hours.
Completes clinical documentation of all after-hours calls and visits, including problems and interventions within the Electronic medical record system timely and in accordance with agency policies and procedures.
Completes an on-call log on telephone calls as received.
Submits on a daily basis.
Communicates with the interdisciplinary team to ensure proper patient follow-up on previous night's after-hours calls.
Provides accurate information to customer making telephone inquiries regarding Home Care.
Hospice, Personal Home Services and other agency services.
Notifies after-hours administrator on-call when necessary and/or when guidance needed.
Communicates clearly with professional staff regarding expected "call-backs" and relays information to physicians and others.
Maintains a positive working relationship with referral sources and individuals seeking information.
Other Job Functions Demonstrates flexibility and accepts other duties as assigned Demonstrates knowledge of Medicare Regulations and delivers care in accordance with Medicare Condition of Participation (COP) for hospice.
Arranges to have needed supplies and equipment in the patient's home.
Appropriately uses supplies and equipment.
Seeks out education for any unfamiliar procedures.
Requirements
Graduate of an accredited school of nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC). Three to four years of recent general medical/surgical or skilled/acute care nursing experience.
