Riverside Health System·Norge, Virginia
The Medical Assistant supports the patient care team by maintaining clinical competency, verifying patient records, obtaining vital signs, and preparing exam rooms under physician supervision. Responsibilities also include administering medications, assisting with prescription refills, managing medical inventory, and ensuring compliance with healthcare regulations.
Williamsburg, Virginia
$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other clinics as needed to support operational needs.
May be asked to Float to other practices within the region providing support as needed.
What you will do
Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care.
Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information Assists with patient education per protocol and direct provider instruction to include instructions in the after-visit summary within the EMR.
Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the EMR.
Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations.
Supports productivity goals to maximize use of facility resource to meet patient demand. Maximize physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers [https://www.riversideonline.com/careers].
Candidates must possess a High School Diploma or GED and be a graduate of a Medical Assistant program. Required certifications include a Certified Medical Assistant (CMA), CCMA, RMA, or equivalent upon hire, along with CPR/BLS certification. One year of clinical experience is preferred.
Market context
Support-services roles in Virginia are often tied to steady staffing needs in clinics, hospitals, and other care settings, especially when teams need dependable help with patient flow and day-to-day operations. This role is competitive because it asks for a high school diploma, three years of clinical experience, current AHA BLS, and a recognized Medical Assistant Certification, while offering medical, dental, vision, retirement savings, and paid time off. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification status and clinical experience match before applying.
