The Family Care Navigator will assist families impacted by substance use by connecting them to needed clinical and social services. They will also support the coordination of social groups and maintain relationships with treatment providers.
Requirements summary
Candidates must have a high school diploma or GED and at least 2 years of experience in case management or peer navigation. Certification as a peer or recovery specialist is preferred, along with knowledge of harm reduction and trauma-informed care.
high schoolprofessional certificateTeamworkInterpersonal SkillsCase ManagementExcelOrganizational SkillsCommunication SkillsRelationship BuildingMicrosoft WordData CollectionCustomer Service SkillsCommunity OutreachCultural SensitivityPower PointProblem-solving SkillsPeer NavigationSubstance Use Disorder Care Services
Job description
Job DetailsLevel
ExperiencedJob
Location:
Kensington -
Philadelphia,
PA 19134Position
Type:
Full
TimeEducation
Level:
High
SchoolSalary
Range: $33.33 - $33.33
HourlyTravel
Percentage: Up to 25%Job
Shift: AnyEqual Opportunity Employer The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion JOB SUMMARY This position will serve as the family care navigator for the Division of Substance Use Prevention and Harm Reduction’s (SUPHR) Philly LIFTS (Linking Infants and Families to Service) program. Philly LIFTs is an outreach program for the families of infants diagnosed with Neonatal Abstinence Syndrome (NAS), along with families affected by substance use disorder at all stages. Philly LIFTS is part of SUPHR’s NAS Program, which conducts surveillance of NAS diagnoses in Philadelphia. The primary goal of the program is to support the families of infants diagnosed with NAS, along with families affected by substance use disorder. The program aims to “lift” parents and their children to support and services. This support includes, but is not limited to food referrals, baby supplies like diapers and car seats, clothing, employment assistance, referral to home visiting programs and doula support, recovery support, short-term therapy sessions for children 5-21 years old, mental health support for postpartum parents, and overdose prevention training. Philly LIFTs hosts community outreach events and celebrations throughout the year. These events are open to all families, not only those enrolled in the program. The Family Care Navigator will work in-tandem with the Senior Family Care Navigator to connect families impacted by substance use to needed clinical and social services. This individual will be responsible for supporting the continuity of care for families served by the program and will be situated within the Philadelphia Department of Public Health. JOB SPECIFICATIONS Responsibilities/Duties Assist families impacted by substance use by connecting them to needed clinical and social services Build and maintain relationships with the families served by the program Maintain a streamlined referral process that includes checkpoints for verification of successful connection to services Cultivate relationships with substance use treatment providers, specifically those targeting families Support the coordination and hosting of social groups and gatherings with patients of substance use treatment centers Identify agencies providing social services and establish partnerships with those agencies with a focus on agencies providing services to perinatal populations and families Identify agencies and establish relationships with agencies providing behavioral and developmental services, including those providing services to children age 0 to 5 yrs. Collect and maintain data surrounding family and community outreach metrics Attend community events and participate in relevant councils and committees as a Philly
Benefits
Dental Insurance
Employee Assistance Program
Flexible Spending Accounts
Short- and Long-term Disability Insurance
Life, AD&D
Medical with Vision Benefits
403(b) Retirement Plan, with a Company Contribution
Paid Time Off Including Vacation, Sick, Personal and Holiday
LIFTS representative
Other duties as assigned
QualificationsEducation: Obtained high school diploma or GED Certified as a peer (CPS) or recovery specialist (CRS), or willingness to obtain certification upon start of position. Certified as family recovery specialist (CFRS), if ineligible for CPS and CRS certifications Skills/Experience At least 2 years of experience in case management, peer navigation, or linkage to substance use disorder care services Lived experience in substance use (broadly defined – e.g., personal, familial, community), preferred Knowledge of harm reduction, trauma-informed care, stigma reduction, and substance use, preferred Strong written and verbal communications skills Excellent interpersonal and customer service skills Skilled in Microsoft Word, Power Point, and Excel Able to handle multiple tasks and manage project timeline with a high degree of organizational skill Ability to take initiative, work independently, and use innovative techniques and ingenuity to prepare project management tools, reports, and presentations Curiosity about the functions, policies, and protocols of City departments and services. Experience in Local or State government is a plus, but not necessary Ability to analyze and think critically to apply reasonable judgment and problem-solving skills. Ability to work as part of a team, to prioritize and handle multiple tasks, and to work independently in a high-pressure environment. Sensitivity to and experience working with ethnically, culturally, and sexually diverse individuals, communities, agencies, and organizations.
Work
Environment: Standard office setting with extended periods at work station and periodic use of office equipment. Occasional work in community settings, specifically health and resource fairs.
Position
Type and
Work
Schedule:
Full time position, typical hours are
Monday through
Friday 8:30 am to 5:00 pm. Flex office schedule options available with supervisor approval.
Travel
Local travel to multiple sites and community meetings monthly
Physical
Demands: Ability to transport materials, routinely moves equipment or supplies weighing up to 20 lbs.
Salary and
Benefits: $33.33 per hour. Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include: Medical with vision benefits Dental insurance Flexible spending accounts Life, AD&D Short- and long-term disability insurance 403(b) Retirement Plan, with a company contribution Paid time off including vacation, sick, personal and holiday Employee Assistance Program Eligibility and participation is handled consistent with the plan documents and HFP policy. DISCLAIMER The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
