Heluna Health·Los Angeles, California
The Motel Coordinator facilitates the timely placement of participants in temporary housing by coordinating with case managers and motel staff. They are also responsible for managing financial documentation, data entry, and reporting to ensure program compliance.
Los Angeles Community Health Project (CHPLA) is a program of Heluna Health. CHPLA’s mission is to improve the health and wellbeing of people affected by substance use in Los Angeles, to increase access to health care, empower people to protect themselves, and educate each other to reduce harm in our communities. CHPLA combines direct services, advocacy, outreach, education, and research collaborations to fulfill this mission. Los Angeles Community Health Project was founded in 1992.
Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety, and reducing unnecessary justice system involvement of people who participate in the program.
In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs.
In lieu of the traditional criminal justice system cycle -- booking, detention, prosecution, conviction, incarceration -- individuals are instead referred into a trauma-informed, harm reduction intensive case-management program where the individual receives a wide range of support services.
Prosecutors and law enforcement work closely with case managers to ensure that all contacts with LEAD participants going forward, including new criminal prosecutions for other offenses, are coordinated with the service plan for the participant to maximize the opportunity to achieve behavioral change.
There are certain core principles to LEAD that are essential to achieve transformative outcomes.
These include LEAD’s harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeants involvement as meaningful and positive meaningful partners in program design and operations.
The Motel Coordinator reports to the LEAD Program Manager.
This is a part time (20 hours per week) benefitted position. Employment is provided by Heluna Health.
This role is grant funded through June 2025. Its continuance is based upon available funding.
The pay rate for this position is $29.25 per hour
Essential functions
Communicates and coordinates with participants, case managers, motel staff and other stakeholders as needed to facilitate the timely placement of participants in temporary housing.
Collects invoices, receipts and/or other required documentation from motel staff or LEAD Case Managers, and works collaboratively with Heluna Health’s Accounting team to ensure timely processing of payments.
Collects Sign In/Out logs within 72 hours of participant checkout.
Work with the CHLPLA LEAD team on timely coordination and collection of documentation and invoices.
Maintain consistent communication with motel staff and LEAD Case Managers
May be required to support LEAD Case Managers in the field.
Responsible for data entry, data maintenance and compiling data for monthly reports required by funders.
Become aware of all harm reduction supplies and services offered to the community through the SEP Program and be able to clearly communicate related information to stakeholders, funders, community members, peers and staff.
Report essential programmatic information and developments to in a clear, organized and time effective manner.
Sit Frequently: Handling / Fingering Frequently
Reach Above Shoulder. Frequently
Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 25 lbs
Push/Pull Occasionally - Up to 25 lbs
Taste/ Smell Not Applicable: Not Applicable Not required for essential functions
Occasionally (0 - 2 hrs/day)
Frequently (2 - 5 hrs/day)
Constantly (5+ hrs/day)
Most time spent in general office setting, indoors and temperature controlled. Field work takes place in communities across LA County in a range of settings, including homeless encampments, under freeways overpasses, riverbanks, parks and on partnered providers premises. Field work is limited for this position.
Interested candidates must submit a resume for consideration.
Candidates with lived experience are encouraged to apply.
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
Candidates should have at least two years of administrative experience and a high school diploma or equivalent. Proficiency in MS Office and a valid driver's license with reliable transportation are required to perform essential duties.
Market context
In California, healthcare operations roles often draw steady demand because clinics and medical groups need staff who can manage scheduling, records, and front-office workflows. These positions are competitive when employers want 3+ years of healthcare office experience, Microsoft Office proficiency, and EHR familiarity such as eCW, with a bachelor’s degree or medical assistant certificate preferred. Before applying, compare your EHR and office software experience against the posting; this platform’s AI-summarized requirements and benefits help you review the original job description faster.
