The Family Coordinator provides direct support, screening, and assessment services to families of youth with mental health or co-occurring disorders. They also collaborate with community partners and the court system to facilitate access to resources and promote a family-driven care model.
Requirements summary
Candidates must hold a bachelor's degree in psychology, counseling, social work, or a related field, with a master's degree preferred. The role requires a valid driver's license, the ability to travel, and current certifications in CPR, CPI, and MHFA.
VISION: The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services. JOB SUMMARY This position will provide direct services and supports to families/caregivers of youth between the ages of 0-21 with mental health and/or co-occurring disorders who need support and referrals to resources. This position is both in the office and community setting. DUTIES AND RESPONSIBILITIES Engages and communicates effectively with consumers and families, physicians, health care providers, internal and external team members to facilitate positive working relationships. Provides screening and assessment to determine consumer and family needs and supports. Utilizes evidence-based approaches and materials with consumers/families (research-proven effective techniques and curriculums). Provides services following the most appropriate modality, ensuring that service is effective, efficient and meets consumer needs. Develops and promotes a social marketing plan to engage family into services within the region. Ensures that services are provided in a manner that complies with all internal and external regulatory bodies. Engages with the legal/court system to collaborate through the Supreme Court/Family Treatment Court pilot program to promote a family driven system. Promotes a family driven system by hosting family focus groups to identify gaps, promoting family education and voice, etc. Provides education and recovery groups for consumers and families. Refers/links consumers and families to additional services based upon need. Utilizes technology to the fullest degree possible to expedite crisis service processes for the consumer and other collaborating partners. Attends all departmental and center meetings/trainings as assigned. Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery. Attends all departmental and center meetings/trainings as assigned. Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports. Participates in other functional work by participating in related projects, as applicable and directed by Center leadership. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities are required.QualificationsQUALIFICATIONS AND REQUIREMENTS
Experience,
Knowledge,
AND
SKILL
Requirements
Valid driver’s license: frequent travel involved. Maintains CPR, CPI and MHFA certification. Experience or prior training working with families or with mental health and substance abuse population. Knowledgeable about community resources. Must have a high level of interpersonal skills to handle sensitive and confidential situations. Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines. Must be able to lift 20 lbs. EDUCATION AND TRAINING REQUIREMENTS Bachelors in psychology, counseling, or social work or related field; master’s degree preferred. DISCLAIMER This job position performs other assignments and other duties and may change as deemed necessary by Prestera Center. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures. It is the policy of Prestera Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.
