Case manager ii

• Operational coordination & reporting
• Facilitate weekly interdisciplinary case staffing meetings between clinical staff and external systems of care to evaluate progress and refine individualized treatment plans, ensuring all coordination aligns with the consumer’s informed consent and self-determination
• Compile and submit monthly, quarterly, and annual reports to track program outcomes and compliance (as assigned).
• Ensure all services and documentation meet departmental policies, CARF regulations, and state/federal standards.

• Professionalism & compliance
• Maintain active certification in CPR/First Aid and Non-Violent Crisis Intervention (MANDT or similar) on an annual basis.
• Demonstrate cooperative behavior and the ability to work under pressure, meeting multiple conflicting deadlines.
• Attend all required internal/external specialty trainings to stay current on trauma-informed and culturally relevant service models.
• Perform other duties as assigned.

• Necessary knowledge, skills, and ability
• Understanding of Substance Use Disorders (SUD) and co-occurring psychiatric conditions, including the application of ASAM Criteria for treatment and placement.
• Knowledge of how Adverse Childhood Experiences (ACEs) impact recovery, specifically regarding how parents in treatment may re-experience childhood trauma through their own children.
• Recognition of the vital role family, social networks, and community systems play in the long-term success of the treatment and recovery process.
• Ability to engage with interdisciplinary treatment teams to provide integrated care.
• Ability to provide non-judgmental and empathic care for pregnant and parenting consumers with substance use disorders.
• Proven skill in working successfully with Alaska Native/American Indian populations, with the ability to develop and provide culturally specific programming.
• Understanding of and sensitivity to diverse cultures, lifestyles, and non-stigmatizing language.
• Ability to assist and stabilize escalated individuals, particularly during crisis episodes or high-pressure clinical encounters.
• Ability to maintain consumer confidentiality, basic knowledge of HIPAA and 42 CFR Part 2.
• Skill in operating computers, including Windows and the Microsoft Office Suite (Word, Excel) for professional documentation and analysis.
• Above-average interpersonal, oral, and written communication skills; ability to follow complex instructions and deliver clear analytical reports.
• Demonstrated ability to manage multiple conflicting priorities and meet deadlines while maintaining strict punctuality and attendance.
• Proven skill in working both independently and as a collaborative team member to maintain cooperative relationships with colleagues, supervisors, and external agencies.

Minimum Qualifications

• Bachelor’s Degree in behavioral health, social services or related field.
• Two (2) years’ experience involving case management.
• One (1) years’ experience working with AN/AI population and experience providing culturally specific services.
• A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements

Preferred Qualifications

• Chemical Dependency Counselor Certification

Phoenix

Arizona

1452 live openings