YWCA of St. Joseph·Saint Joseph, Missouri
Provide trauma-informed case management and advocacy for women and children at the YWCA Shelter. Responsibilities include conducting needs assessments, creating housing plans, and facilitating support groups.
Job Purpose Provide trauma-informed case management services to guests of YWCA Shelter.
Serve as the primary Case Manager for women with children. Provide all services in accordance with a woman-defined service model, and MOCADSV service standards. Complete strengths/needs assessments and housing goal plans with assigned guests. Provide information, referral and advocacy to assist guests with accessing mainstream health and human services programs. Coordinate and facilitate the provision of services provided by other organizations or professionals. Provide transportation, as needed, to assist with guests with accessing services and community resources. Employee must possess a valid driver's license and insured vehicle with insurance complying with minimum agency standards. Maintain confidentiality of all service guests in compliance with state and federal law and YWCA policy. Conduct safety planning with all assigned guests and review as needed. Provide information regarding Crime Victim’s Compensation and assist with applications as appropriate. Oversee data quality to maintain compliance with data standards. Maintain statistics and complete reports as assigned. Facilitate support/educational groups as assigned. Provide shift coverage in shelter as assigned. Attend staff meetings and trainings as required and/or assigned. Commitment to the YWCA mission of Eliminating Racism and Empowering Women. Other related duties as required and/or assigned.
Bachelor’s degree in human service field or equivalent education/experience with related case management experience preferred. Knowledge of domestic & sexual violence dynamics preferred. Knowledge of community resources preferred. Excellent interpersonal and communication skills. Ability to maintain confidentiality. Ability to effectively engage and build relationships with diverse populations. Access to private transportation, valid driver's license with insurance complying with minimum agency standards.
Set priorities, develop a work schedule, monitor progress towards goals and track details/data/information/activities.
Technological
Aptitude: Understand software applications and maintain skills necessary to effectively perform key responsibilities through use of company utilized programs. ***YWCA St. Joseph provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.***
A bachelor's degree in a human service field or equivalent experience is preferred, along with knowledge of domestic and sexual violence dynamics. Candidates must have a valid driver's license and an insured vehicle.
Market context
Case manager roles in Missouri are often tied to healthcare, behavioral health, and community services, where employers look for candidates who can coordinate care, document accurately, and work with diverse client needs. These positions can be competitive because they typically require a bachelor’s degree in a related field, a valid driver’s license, and the ability to clear background and drug screening. Review the AI-summarized requirements and benefits here to save time, then confirm your degree matches the posting and prepare examples of case coordination or client advocacy experience.
