Community Case Manager
YWCA of St. Joseph·Saint Joseph, Missouri
YWCA of St. Joseph·Saint Joseph, Missouri
Provide trauma-informed advocacy and case management services to survivors of sexual violence and domestic assault. Develop community outreach strategies and collaborate with partners to reduce social stigma and improve community response.
Job Purpose Provide services and support to survivors of sexual violence and domestic assault for the purpose of reducing the impact of the experienced trauma. Provide ongoing outreach and awareness of domestic and sexual violence to reduce the social stigma and silence around domestic and sexual violence.
Assess community needs: Develop and enhance programming to meet those needs. Develop and implement outreach strategies to engage survivors of domestic/sexual violence. Coordinate awareness month outreach activities. Network and develop collaborative relationships with key community partners, including training and resources. Provide appropriate trauma-informed, guests centered advocacy and case management services in accordance with MOCADSV Service Standards. Provide emotional support, crisis intervention, advocacy, safety planning, education/information, referrals, resources, follow up support to survivors of domestic/sexual violence, assist with ex-parte’s and facilitate support groups. Complete requirements to provide hospital advocacy services at Mosaic’s Emergency Department and provide services, as assigned. Engage in systems advocacy with local hospital/medical, law enforcement, and/or the court system for purposes of improving community response. Maintains accurate and timely records of services and service statistics and communicates as needed with internal and external resources. Coordinates with organization outreach related to Marketing and Communications, including social media calendar, information, and media interviews. Attend staff meetings and trainings as required and/or assigned. Commitment to the YWCA mission of Eliminating Racism and Empowering Women. Other related duties as required and/or assigned.
Bachelor’s degree in human services field or equivalent education and/or experience. Knowledge of domestic & sexual violence dynamics preferred. Knowledge of community resources preferred. Excellent interpersonal and communication skills. Ability to maintain confidentiality. Ability to effectively engage and build relationships with diverse populations. Access to private transportation, valid driver’s license with insurance complying with minimum agency standards. Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.
Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Technological
Aptitude: Understand software applications and maintain skills necessary to effectively perform key responsibilities through the use of company-utilized programs. ***YWCA St. Joseph provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by the federal, state, or local laws***
Requires a bachelor's degree in a human services field or equivalent experience, along with a valid driver's license and private transportation. Candidates must be able to pass a criminal background check and child abuse screening.
Market context
Community Case Manager roles in Missouri are often tied to social services, behavioral health, and community support programs, where demand can reflect ongoing needs for client coordination and outreach. These positions are competitive because employers typically look for a human services degree or equivalent experience, plus a valid driver’s license, private transportation, and clear screening results. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your transportation and background-check readiness before applying.
