Marshall Health·Huntington, West Virginia
The Clinical Pharmacy Technician manages medication access workflows, including prior authorizations, benefits investigations, and patient assistance programs. They also provide operational support to the oncology pharmacy team to ensure timely medication delivery and improve patient treatment experiences.
The Oncology Clinical Pharmacy Technician supports the ambulatory oncology pharmacy program by managing medication access workflows, including prior authorizations, benefits investigations, and patient assistance programs. This role serves as the operational backbone of the oncology pharmacy care model, ensuring timely medication access, reducing administrative burden on providers and pharmacists, and improving patient experience throughout the treatment process. Key Responsibilities 1. Medication Access & Prior Authorizations Complete prior authorizations and step-edit submissions Conduct benefits investigations and verify coverage Follow up with payers to ensure timely approvals 2. Patient Assistance & Affordability Enroll patients in assistance programs (MAP, manufacturer programs, foundations) Collect and manage required documentation Coordinate copay assistance and financial support resources 3. Medication Coordination Coordinate medication acquisition and delivery Communicate with pharmacies, payers, and patients Track prescription status from approval through dispensing 4. Workflow Management Maintain tracking logs for: Prior authorizations Medication access timelines Patient assistance enrollment Support scheduling and workflow coordination for the pharmacist 5. Adherence & Patient Support Conduct adherence outreach and follow-up Address patient barriers to medication access Provide navigation support throughout treatment 6. Administrative & Program Support Reduce administrative burden on pharmacists and providers Assist with documentation and reporting processes Support internal pharmacy routing and 340B capture efforts
Education High school diploma or equivalent required National Pharmacy Technician Certification (CPhT or equivalent) required Experience Minimum 2 years of pharmacy technician experience preferred Experience in one or more of the following preferred: Specialty pharmacy Oncology Prior authorization workflows Medication assistance programs Skills & Competencies Strong knowledge of insurance and medication access processes Excellent organizational and multitasking skills Strong communication and patient support abilities Detail-oriented with strong documentation skills
Internal applicants must call HR at ext. 11653 to determine eligibility before applying.
Candidates must possess a high school diploma or equivalent and a National Pharmacy Technician Certification (CPhT). A minimum of two years of pharmacy technician experience is preferred, with specific experience in oncology or specialty pharmacy highly desired.
Market context
Pharmacy roles in West Virginia are typically driven by steady healthcare demand in hospitals, clinics, and community settings, with employers looking for candidates who can work accurately and communicate clearly with patients and care teams. These positions can be competitive because they require an M.D. or D.O., board certification or eligibility within five years of residency, and West Virginia licensure or eligibility. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and prepare examples of patient-facing communication and basic computer use.