Penobscot Community Health Care·Bangor, Maine
The Care Manager coordinates care for pediatric patients by collaborating with interdisciplinary teams and providers to assess clinical and social needs. They also advocate for families and connect them with vital community resources to support healthy development.
Are you a compassionate, resourceful professional who’s passionate about supporting children and families?
PCHC’s Care Management team is seeking a Social Worker/Care Manager to join our mission-driven, interdisciplinary care teams.
In this role, you’ll partner with pediatric patients, caregivers, and providers to coordinate care and connect families with vital community resources that support healthy development and long-term well-being.
This role is ideal for someone who enjoys working closely with families, navigating complex dynamics, and advocating for children across systems of care.
If you have experience in social work, care coordination, or working with community agencies—and enjoy being part of a collaborative, family-centered team—we’d love to hear from you.
This position may work in a Designated Healthcare Facility which is subject to the State of Maine’s immunization requirements for healthcare workers. If hired, you will be required to show a Certificate of Immunization, or Proof of Immunity, against: 1.) Rubeola (measles); Mumps; Rubella (German measles); Varicella; Hepatitis B; and Influenza.
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Provides high-quality care and service to our patients by demonstrating empathy, kindness, effective communication and advocacy.
Serves on an interdisciplinary team to identify and support patients in need of Care Management services, performing assessments of clinical and social status, and determining medical behavior and social needs.
Typical activities include:
Collaborates with providers, staff, and team members on a daily basis.
Educates providers regarding the patient’s needs.
Participates in collaboration of patient care by meeting with patients in-person, by phone, or by Telehealth.
Coordinates and communicates with community support and social service systems for the benefit of patients and families, maintaining confidentiality of patient records in accordance with HIPAA guidelines and PCHC policies.
Establishes and maintains collegial relationships with community providers/contacts to expedite referrals to community resources. Liaisons and advocates with community providers to promote and support patient needs.
Engages and supports patients to ensure they feel heard, respected, and involved in their care.
Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com [recruitment@pchc.com].
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.
Candidates must hold a Bachelor's degree in Social Work or a related field and possess at least three years of direct experience in a healthcare setting. An MHRT-C certification or eligibility for it is preferred, along with a valid driver's license and current Basic Life Support training.
Market context
In Maine, pediatric social work and care management roles are often competitive because employers look for candidates who can coordinate across healthcare settings and support children and families with complex needs. This position stands out for requiring a bachelor’s degree, three years of direct healthcare experience, and MHRT-C certification or eligibility, plus a driver’s license and current BLS. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the care coordination and pediatric support needs before applying.
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