Philadelphia

Pennsylvania

1661 live openings

• Client Support and Case Coordination
• Assist participants in scheduling and accessing primary healthcare services.
• Serve as a liaison between participants and external healthcare providers to ensure continuity of care.
• Provide encouragement and support to help clients maintain consistency with their medication regimens.
• Collaborate and communicate effectively with internal teams and external partners to support participant’s well-being.
• Must be able to manage and support the team during crisis situations.

• Training and Compliance
• Ensure compliance with all applicable regulations including HIPAA, funder requirements, and TLC policies.
• Maintain bi-annual Certified Nurse’s Assistant Certification.
• Review and update internal procedures for medication handling and documentation as needed.

• Documentation and Reporting
• Accurately document all services and interactions in a timely manner using appropriate charting formats.
• Conduct periodic reviews to ensure compliance with contract documentation standards
• Communicate regularly with program leadership regarding procedural updates and challenges.
• Maintain a case file for each participant.

• General Responsibilities
• Provide trauma-informed, compassionate care to clients who may have experienced high levels of distress or behavioral health challenges.
• Support the Facility Monitor team and perform other related duties as assigned by the Program Manager.
• May require availability for evening, weekend, and holiday shifts as needed.
• While involved in health-related tasks, this position does not include the provision of medical services.

Working Conditions

• This position requires the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or frequent basis.
• Must be able to grasp, push, and pull objects such as file drawers, and reach overhead.
• Requires the ability to operate standard office equipment, including a computer, fax machine, and telephone.
• Must be able to lift and carry items weighing up to 25 pounds.
• The role involves primarily site-based work, with occasional office duties such as filing, copying, and attending staff meetings.

Minimum Qualifications

• Certified Nursing Assistant (CNA).
• At least 6 months experience in a similar capacity in residential care or hospital care.
• Must be able to work in a stressful environment with multiple competing priorities.
• Must accept risk of exposure to communicable diseases and occasional combativeness from clients.
• Must obtain First Aid/CPR certification and pass health screening within 30 days of hire date.
• Must provide evidence of TB clearance within 7 days of hire, and annually thereafter.
• Must complete and pass DOJ Fingerprint background check.

• Skills, Knowledge & Abilities
• Knowledge of and experience working with sub-populations of the homeless, substance abusers, and the mentally ill is preferred.
• Ability to work in a multi-cultural environment.
• Ability to transcribe medication name and dosage information from prescriptions and/or medication containers to facilitate accurate documentation.
• Must have strong written and verbal communication skills appropriate for responsibilities.
• Ability to work as part of a multi-faceted team.
• Skilled with Microsoft Word, Excel, & Outlook.
• Must have good audio and visual perception to assist residents in emergency situations.

Caregivers for Clients with Developmental Disabilities