Care Manager

Experience

1 year experience within a clinic or healthcare setting.

Required

• Bilingual English/Spanish. May substitute one year experience for any of the following
• Certificates/Licenses: Nursing Assistant, Medical Assistant or Home Health Aide.
• Skills /
• Ability: Basic understanding of best practices and/or lifestyle recommendations in common complex conditions including asthma, depression, diabetes, heart conditions, and hypertension. Basic understanding of various government and nonprofit resources including public assistance, rent/utility assistance, food distribution, etc. Experience with County resources is preferred. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi disciplinary teams. Exercise appropriate judgment and decision making. Communication skills including interpersonal, verbal, and written. Knowledge and experience in motivational interviewing is preferred. Able to sufficiently engage members and providers on the phone and in person or via email. Organization skills, including prioritizing tasks and time management. Highly skilled interpersonally, with excellent teamwork and relationship skills. Ability to work well under pressure with experience in establishing priorities, meeting deadlines, and adapting quickly to change. Ability to independently seek out resources as well as work collaboratively in solving barriers to care. Ability to read, understand and follow oral and written instructions including internal policies and communications as well as applicable local, State, and Federal regulations. Proficient with various software systems including Microsoft Office Suite and Electronic Health Record (EHR) programs. Demonstrates ability to work in a regulatory climate that includes oversight by State and Federal entities, payer contracts, etc. Possess a genuine respect for others and acceptance of their individual, social and cultural traits. Experience working with traditionally marginalized populations is preferred. Able to travel and attend professional meetings, conferences, trainings, and clinic sites. PHYSICAL/COGNITIVE REQUIREMENTS The physical and cognitive demands listed below represent essential functions of this position and are required with or without reasonable accommodation:
• Hearing: Sufficient to engage with patients and staff in person and by telephone.

Speaking

Clear verbal communication to convey medical and operational information.

Vision

• Visual acuity adequate for reading printed materials and viewing electronic screens.
• Cognitive
• Abilities: Aptitude to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending.
• Motor
• Function &
• Mobility: Ability to move within the work environment to complete tasks and interact with others. Occasional lifting and carrying of items up to 10 pounds without assistance. Frequent standing, sitting, bending, reaching, and other movements typical of a standard workday. Regular use of hands and fingers for typing, writing, operating tools or equipment, and handling materials. Some pushing and pulling required during daily tasks.
• NOTE: The essential job functions for this position include but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. BENEFITS 403(B) matching Medical Insurance Dental Insurance Vision Insurance
• Life
• Insurance
• Paid
• Holidays
• Vacation
• Pay
• Sick
• Pay
• EEO
• STATEMENT: Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Aria Community Health Center participates in E-Verify.