Case Manager & Benefits Specialist
Bright Harbor Healthcare·Toms River, New Jersey
Bright Harbor Healthcare·Toms River, New Jersey
Collaborate with a multi-disciplinary team to provide crisis intervention, supportive counseling, and treatment planning for mental health clients. Assist consumers in accessing basic needs, benefits, and entitlements while monitoring their emotional well-being and medication use.
Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.
Benefits Specialist/Case Manager Position Type: Full Time; 40 Hours/Weekly Benefits Eligible: Yes; Full Benefits Location: Toms River, NJ Department: CREST
Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning. Communicate and collaborate with community resources and entitlement providers, documenting support in client records. Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach. Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation. Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements. Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team. Educate consumers and families on mental health, crisis management, conflict resolution, and life skills. Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values. Bachelor's Degree in a health & human services field Experience with Crisis Intervention. Experience doing outreach with the SMI Co-occurring population, knowledge and awareness of homeless and community services available Valid NJ Driver’s license with less than 6 points. Full Benefits 12 Paid Holidays Sick Days Personal Days Days Accrued Vacation Medical/Dental/Vision Company paid Life Insurance and Long-Term Disability 403B Plan with Company Match Opportunities for training/education/Continuing Education Credits Opportunities for Public Loan Forgiveness Opportunities for Tuition Discounts from Participating Institutions
Requires a Bachelor's Degree in a health and human services field and experience with crisis intervention and outreach for SMI co-occurring populations. A valid NJ Driver's license with fewer than 6 points is mandatory.
Market context
Operations roles in New Jersey often see steady demand in settings that support daily service delivery, especially when reliability, scheduling, and compliance matter. These positions can be competitive because employers often look for candidates who already hold CPR/First Aid certification, have a high school diploma or GED, and can work well with seniors. Review the AI-summarized requirements and benefits here to save time, then confirm your certifications and highlight any senior-care experience before applying.