The Step-Down Navigator implements processes to meet patient needs for a continuum of care by discussing outpatient services with eligible patients. They are also responsible for communicating eligibility to leadership and maintaining accurate data records in Midas.
Requirements summary
A bachelor's degree in a mental health or behavioral science field is preferred, along with at least two years of experience in the psychiatric or mental health field. Candidates must also hold CPR BLS certification and complete Handle with Care and Verbal De-escalation training.
bachelor degreeReportingCPRDe-escalationDischarge planningData entryBLS certificationPatient assessmentMental health careCase managementBehavioral healthAddiction treatmentContinuum of careInpatient workflow
Job description
Responsibilities
Glen Oaks Hospital is a 54-bed private mental health hospital in a relaxed setting in Greenville, Texas.
Our comfortable, homelike atmosphere is conducive to healing for the adults and seniors we treat.
Our greatest asset is the staff, comprised of psychiatrists, professional nurses, social workers and therapists.
These individuals work as a team to uphold Glen Oaks Hospital’s reputation for excellence in helping patients resolve mental health and addiction problems.
For over 30 years, Glen Oaks Hospital has been a leader in the field of mental health and chemical dependency care, and our staff is dedicated to researching the latest treatment approaches and applying this to our overall treatment philosophy.
The Step-Down Navigator is responsible for implementing a revised process of meeting patient needs for a continuum of care.
They will meet with all eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment.
The Step-Down Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for routinely collecting and entering data, specific to Outpatient eligibility, into Midas for trending report purposes.
They will have a thorough understanding of the Step-Down Playbook, implementing components of the Playbook as needed.
It is expected that the Step-Down Navigator will identify implementation barriers and evaluate the new process with the facility leaders using the data.
A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning, is preferred.
Hours
Day shift, Monday through Friday, 8am to 5pm.
Qualifications
Education
Bachelor's degree in mental health or behavioral sciences field, preferred.
Experience
Two years minimum experience in psychiatric / mental health field, preferred.
Licensure
Not required.
Additional
Requirements: CPR BLS certification and successful completion of Handle with Care (HWC) and Verbal De-escalation (VDE) training.
Benefits
Dental Insurance
Paid Time Off
Vision Insurance
Referral Bonus Program
Medical Insurance
Competitive Compensation
Basic Life Insurance
Tuition Reimbursement
401(k) with company match
Prescription Drug Plan
SoFi Student Loan Refinancing Program
Discounted stock plan
Benefits of working for
Glen
Oaks
Hospital: Challenging and rewarding work environment Career development opportunities within UHS and its Subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan Generous Paid Time Off Free Basic Life Insurance Tuition Reimbursement Referral Bonus Program SoFi Student Loan Refinancing Program About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
