Loading market signalLoading market signalLoading market signalLoading market signalLoading market signalLoading market signalLoading market signalLoading market signalLoading market signalLoading market signal

Certified Nurse Assistant (CNA)

Quick overview

The Certified Nursing Assistant provides clinical, administrative, and scheduling support to the outpatient psychiatry team. Responsibilities include measuring vital signs, managing provider schedules, and ensuring medical records compliance.

Requirements summary

Candidates must possess a High School Diploma, a current Ohio CNA license, and BLS certification. Experience with children, adolescents, and families in a behavioral health setting is preferred.

high schoolCommunicationDocumentationCollaborationInterpersonal skillsTriageCultural humilityProblem solvingClinical supportHIPAA complianceProfessional conductPatient schedulingTechnical proficiencyVital signs measurementMedical records managementElectronic health records

Job description

Salary and benefits

The starting salary for this position is $19/$20 per hour At Applewood, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners.

Our offerings include

Comprehensive health and Rx plans, including a flat rate option Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth and adoption 50% tuition reduction at Case Western Reserve University for the MSW program 403(b) retirement plan with an employer match Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care

Position Summary

Under the supervision of a Registered Nurse (RN) and Psychiatry Program Leadership, the Certified Nursing Assistant (CNA) provides clinical, administrative, and scheduling support to the outpatient psychiatry team. This role supports daily clinic operations, coordination of care, and communication with families by assisting providers, managing scheduling needs, and responding to routine clinical questions and concerns. Further, the CNA ensures medical records compliance and complies with agency and departmental policies and procedures. Additionally, the CNA works interdependently with other departments within the agency as well as must be in compliance with the HIPAA and Privacy Health Information Act.

Qualifications

Education: High School Diploma required.

Licensure

Current Ohio CAN required. BLS certification required. CPS training/clearance required.
Competency/Skills: Ability to manage parent concerns professionally and demonstrate cultural humility.
Core
Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent
Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural
Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.

Benefits

Employee Assistance Program
Holidays
Dental insurance
Vision insurance
Flexible Spending Account
Paid time off
Long-term disability
Life insurance
Short term disability
Pet insurance
Wellness program
403(b) retirement plan
Accident insurance
Critical illness insurance
Hospital indemnity
Comprehensive health and Rx plans
100% paid parental leave
50% tuition reduction

Clinical Support Measure and record vital signs (height, weight, blood pressure, pulse) for patients. Obtain and document basic patient information prior to psychiatric appointments (as directed). Observe and report patient concerns or changes to RN, NP or other provider(s). Scheduling, Patient & Family Communication Schedule new and follow-up psychiatry appointments in coordination with providers and clinic availability. Assist in managing provider schedules, including rescheduling, cancellations, and optimizing clinic flow. Answer incoming calls from parents/guardians and triage concerns using established protocols. Respond to routine clinical questions and provide basic problem-solving for common issues within established guidelines and scope of role. Communicate appointment details and follow-up plans to parents/guardians. Conduct outreach to families for missed appointments, reminders, or rescheduling. Escalate complex, high-risk, or clinically sensitive concerns to RN or provider as appropriate. Coordinate referrals and follow-up services as directed. Contact pharmacies regarding prescriptions, refill requests, and clarifications as explicitly directed by the prescribing provider. Assist with communication between psychiatry providers, therapists, care coordinators, and families. Administrative & Operational Support Assist in preparing psychiatry providers for E&M appointments. Review charts for completeness and flag orders, instructions, or missing information. Scan, upload, and organize documents in the electronic health record. Maintain organization of clinical and administrative workflows. Documentation & Compliance Document interactions and tasks in accordance with agency, legal, and ethical standards. Maintain confidentiality in compliance with HIPAA. Ensure accuracy and completion of required clinical documentation.
OTHER
DUTIES: Attend scheduled staff meetings, supervision, and on-going training. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. Applewood Centers, Inc. (“Applewood”) is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties. Dedicated to addressing a variety of behavioral, emotional and learning problems, we provide a continuum of care from outpatient counseling to residential treatment. Applewood is an Equal Opportunity Employer. Applewood’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Applewood also prohibits harassment of applicants or employees based on any of these protected categories.