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The Case Management Worker provides social work services to patients and families to address psychosocial needs and facilitate timely discharge. They also assist with financial resource advocacy, abuse reporting, and coordination of post-hospitalization care.
Requirements summary
Candidates must hold a Bachelor's or Master's degree in Social Work and possess an LSW or LCSW license from the Illinois Department of Financial and Professional Regulation. The role requires the ability to work in an inpatient healthcare environment and collaborate effectively with multidisciplinary teams.
Provides social work services to patients and families within assigned areas in order to meet identified psychosocial needs, as well as to enhance problem-solving and coping capacities and to facilitate timely discharge by arranging post-discharge services. The social worker assists with new Senior Nursing Facility (SNF) placement, addresses acute social determinants and works collaboratively with all other members of the healthcare team, ensuring clear communication and care planning to all patients.
Qualifications
Education Level Field of Study Master's Degree Social Work Or Bachelor's Degree Social Work Licenses/Certifications Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR) Or Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR) Attend and satisfactorily complete all required continuing education regarding the care of acute stroke patients.
Specialized Knowledge and Skills Requirements Ability to coordinate multiple projects concurrently and establish priorities in a fast-paced acute care setting.
Possesses strong planning and organizational skills.
Self-motivated.
Requires flexibility in hours and job duties.
Ability to work effectively with diverse individuals and groups.
Responsibilities
Essential Functions Investigates cases admitted with 'no insurance' or 'self-pay' to identify whether insurance coverage does exist, and if the need for financial assistance is warranted.
Evaluates patients for abuse/neglect and makes appropriate referrals.
Involves patient and family in discharge planning decisions.
Keeps the director/manager informed of problematic cases, especially those involving legal or risk management issues.
Provides assistance and advocacy to patients in obtaining financial resources and government entitlements.
Provides social work intervention to patient/families.
Provides support and planning in cases of death, adoption, and fetal demise.
Responds to referrals from healthcare team members to identify available facilities and services for case specific needs during and post-hospitalization.
Benefits
Comprehensive benefits package
Helps identify Health Care Surrogate in accordance with the Health Care Surrogacy Act when appropriate.
Department Specific Job Function Assess patients who are uninsured/under-insured for IL Medicaid eligibility and/or Carle Financial Assistance Program eligibility.
If so, provide direction or assistance with completing the application(s).
Complete PASRR assessments to assist in facilitation of discharging to extended care facilities.
Complete mandated reports of suspected abuse and/or neglect of minors, disabled adults, and seniors.
Cooperate and collaborate with the investigating bodies for safe plans.
Find, and if possible, arrange transportation for patients to get to and from their medical appointments and/or home from the Emergency Department/Hospital.
Educate about and connect patients with community resources to help meet their needs, e.g. non skilled help at home, meals/food, housing resources, charity assistance programs, support groups, etc.
Provide empathic listening and emotional support to patients either in person or over the phone.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for.
At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.
Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois.
We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers.
We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College.
Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.
We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $30.07per hour - $51.72per hour.
This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health.
The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers.
To learn more visit careers.carlehealth.org/benefits.
