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Unicare Community Health Center Inc, Recruiter logo

Back Office - Medical Assistant I

Unicare Community Health Center Inc, Recruiter·Pomona, California

$25 - $30/hrFull TimeOn Site0-2 yrsPosted 5 months ago
Practice for this role

Back Office - Medical Assistant I · $25 - $30/hr

How this role compares

Computed from live listings

  • +14% vs. median posted rate for support services roles in Pomona, California ($22.00/hr)
  • 15 similar openings in the Pomona area · median $22.00/hr
$6.00/hr · lowesthighest · $40.00/hr
this role: $25.00/hrmedian $22.00/hr

Shaded band: the middle 50% of posted support services roles in Pomona, California rates. This role sits in the 76th percentile.

About the role

Pay for this role is about 14% above the Pomona, California median for support services roles.

The Medical Assistant I assists with patient flow, intake, and clinical support to ensure quality care within a multidisciplinary team. Responsibilities include performing phlebotomy, managing medical supplies, maintaining clinic records, and providing interpretation services for patients.

Job Summary Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours.

The Medical Assistant I works as part of a health care team including physicians, NP/PA’s, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner.

Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Duties/Responsibilities: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.

Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.

Receives, greets, and directs patients for their health exam.

Assist with intake, financial screening, and set-up for patient visits.

Completes fee ticket, collects payment and insurance information.

Utilize eCW system to schedule and review appointments for need and accuracy.

Interprets for the provider and staff as needed.

Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.

Process front and back patients check out to ensure completeness.

Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory.

Assist in providing on-going supervision to same staff.

Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.

Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.

Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies.

Requirements

Candidates must have a high school diploma or GED and completion of a medical assistant training program. Proficiency in English and Spanish is required, along with strong organizational skills and the ability to work in a fast-paced clinical environment.

  • high school
  • professional certificate
  • Phlebotomy
  • Customer service
  • Bilingual English/Spanish
  • Problem solving
  • Inventory management
  • Data entry
  • Quality assurance
  • Medical terminology
  • Patient scheduling
  • Laboratory duties
  • Clinical documentation
  • Vaccine administration
  • Electronic health records
  • Interdisciplinary teamwork
  • Patient intake
  • Medical assisting

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$25 - $30/hr
Location
Pomona, California
Posted
Apr 16, 2026
Application
Employer website
Unicare Community Health Center Inc, Recruiter logo

Hiring organization

Unicare Community Health Center Inc, Recruiter

Unicare Community Health Center (UCHC) is a nonprofit organization that provides multi-services such as medical, dental and behavioral health. Our mission is to be a community healthcare organization that treats everyone with dignity, respect and cultural sensitivity to help...

IndustryHospitals and Health Care
TypeNonprofit
Size201-500 employees
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Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off.

Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.

Non-Essential Functions As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements Adhere to dress code, appearance is neat and clean.

Maintain current license, registrations and/or certifications.

Maintain patient confidentiality at all times.

Report to work on time and as scheduled as attendance and punctuality is necessary.

Ability to work well with a multidisciplinary team.

Ability to problem solve and be self-motivated.

Maintain regulatory requirements, including all state, federal and local regulations.

Represent the organization in a positive and professional manner at all times.

Comply with all organizational policies and standards regarding ethical business practices.

Communicate the mission, ethics and goals of the organization.

Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.

Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.

Able to work independently with little or no supervision.

Qualifications

High school diploma, or GED required. College education a plus. Completion of medical assistant training program required. Phlebotomy certification a plus. Zero (0) to two (2) years’ experience in an outpatient medical clinic or hospital, medical office setting preferred. Knowledge, Skills, and Abilities Excellent people skills, with an ability to partner with a dynamic leadership team. Possess personal qualities of integrity, credibility, and commitment to corporate mission. Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities. Maintain current knowledge of policies and procedures as they relate to safe work practices. Follow all safety procedures and report unsafe conditions. Ability to work with a diverse population. Willing to work flexible hours, including evenings. Must have reliable transportation. Must be self-directed and work productively with minimal supervision. Ability to work effectively as a member of an interdisciplinary team Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook Knowledge of Electronic Health Records Perform phlebotomy and basic laboratory duties. Demonstrate the skills to provide age-appropriate care to the clients of the clinic. Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs. Bilingual English/Spanish required. Physical Requirements and Environmental Conditions Prolonged periods of sitting and working on a computer. Pushing and pulling objects up to 25 lbs. Frequent wrist, hand, and finger dexterity to perform fine motor function. Position requires light to moderate work with 25 lb. maximum weight to lift and carry. Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing. Working Conditions Non-Ionizing Radiation (microwaves) Work Schedule You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed. You will need to travel to other clinic locations as needed for cross coverage support.

Market context

California bilingual medical assistant demand remains steady

In California, Back Office Medical Assistant roles are commonly available in outpatient and hospital settings, especially where bilingual English-Spanish support helps serve diverse patient populations. This role is competitive because employers often look for both formal medical assistant training and early hands-on clinical experience, along with strong communication and back-office support skills. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight bilingual patient interaction and any outpatient or hospital workflow experience.

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