Case Manager ECM - Sacramento

The Care Coordinator, Enhanced Case Management services is responsible for developing and providing high quality therapeutic interventions and case management services in support of an individual’s wellness and recovery. Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, crisis intervention, and family support. This position is based at our Camellia Village 42 unit independent SIL housing program in Sacramento.

This is a community-based position providing direct, face-to-face services to individuals who are chronically homeless and travel throughout Sacramento County is required.

Schedules include

• Sunday to Thursday and Tuesday to Saturday.

Responsibilities

• Development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Utilize Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Continuously assesses individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervening appropriately.
• Assess the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Continuous outreach and progressive engagement and reporting disengagement to the team immediately.
• Work with outreach team and determining when to disenroll individual based on program protocols.
• Responsible for domain-based assessment, screening referrals, service planning, community planning and benefit coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever it takes approach.
• Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing required number of regulatory units of service per month (65% of staff’s time must be providing face-to-face or other eligible community-based support).
• Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.