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Bilingual Analyst, Case Management - $5,000 New Hire Bonus - Field, Hialeah Florida

Quick overview

The Case Management Analyst is responsible for assessing, planning, and coordinating care for members through both telephonic and face-to-face interactions. They manage a caseload of supportive and medically complex members to facilitate wellness and determine appropriate services.

Requirements summary

Candidates must be bilingual in English and Spanish and possess at least one year of experience in Behavioral Health or Long-Term Care. A bachelor's degree is required, along with the ability to travel 50-75% of the time within Miami-Dade County.

bachelor degreeMultitaskingBilingualMicrosoft ExcelMicrosoft WordMicrosoft OutlookCommunication skillsEnglishSpanishCare coordinationDischarge planningCase managementLong-term carePrior authorizationsManaged careBehavioral healthMedication review

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This position offers a $5,000 New Hire Bonus!
Candidates must be located in Miami-Dade County (Hialeah, zip codes 33010, 33012, 33013, 33014, 33015, 33016, 33018).
This role will require 50-75% travel for face-to-face visits with members in Miami-Dade County.
Schedule is Monday through Friday, 8:00am - 5:00pm, Standard Business Hours. We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Analyst to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday - Friday working schedule (8:00am – 5:00pm), paid holidays, and flexibility as you coordinate the care of your members. Case Management Analyst is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Case Management Analyst will effectively manage a caseload that includes supportive and medically complex members. Case Management Analyst will develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Analyst will determine appropriate services and supports due to member's health needs; including but not limited to prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports. Required Qualifications
Bilingual: (English & Spanish).
1+ years of experience in Behavioral Health or a Long-Term Care setting.
Computer proficiency in Microsoft Word, Excel, Outlook required
Must reside in Miami-Dade County, FL (Hialeah, zip codes 33010, 33012, 33013, 33014, 33015, 33016, 33018).
Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida.

Benefits

Paid time off
Medical coverage
Vision coverage
Dental coverage
Wellness programs
Retirement savings options
New hire bonus

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
Effective communication skills, both verbal and written
Managed Care experience
Case Management and Discharge Planning experience Education
Bachelor's degree required, preferably in Social Work or related field Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 05/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Bilingual Analyst, Case Management - $5,000 New Hire Bonus - Field, Hialeah Florida

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