The Salvation Army Eastern Territory·Syracuse, New York
Assess eligibility for housing assistance and provide individual and family case management to secure stable living situations. Responsibilities include conducting intakes, developing service plans, and maintaining detailed case records.
Overview Case Manager ~Now Hiring FT Position!~ ($24.00-$25.00 per hr, 40 Hrs. per week, 5 Days per week) Full-Benefits The Salvation Army, Emergency Practical Assistance Services-EPAS The Emergency Practical Assistance Services Program is growing.
Due to this growth, we are now hiring several Case Manager’s to join this already growing Team.
All positions are full-time, hourly, and eligible for overtime.
It is a community based program where you will work with your clients here in Onondaga County.
Many households' here in Onondaga County are in need of emergency services.
Family Case Management is a growing field that is rewarding.
Immediate consideration of all applications.
SCOPE AND PURPOSE OF POSITION: The role of the Case Manager is to assess eligibility for housing related practical assistance services.
They provide individual and family case management, supportive counseling, advocacy, life skills education and referrals to other community and mainstream resources to aid in securing and maintaining safe, affordable housing and a stable living situation for the people we serve in our Community!
Our full-time employees receive access to the following benefits: 13 Paid Holiday's, Vacation and Personal Days Sick Time=1 sick day per month accrual and Attendance Bonus Remitted Tuition Program with Syracuse University.
Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.
Pension Plan and Tax deferred annuity savings account.
Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.
Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances On-site Day Care and Pre-K program with employee discount "Free" Parking at our covered parking lot.
Conduct intake, evaluations and assessments of prospective clients. Work collaboratively with clients to develop individualized service plans. Provide brokerage, networking, advocacy and referrals to youth service agencies and programs. Carry out individual client sessions, home visits and agency visits. Offer counseling and contact to family members where appropriate. Maintain statistical accountability and fulfill contractual obligations associated with applicable funding sources. Assist with outreach activities as requested or when appropriate. Act as team member and collaborate with other agency programs. Maintain all written information for complete case records. Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.
Bachelor’s degree in human services preferred. Equivalent education and experience will be considered. Experience with word processing, data base entry, internet and Microsoft Excel preferred. Professional position includes expectation that a flexible work schedule be maintained according to individual client needs including late afternoon/evening hours as needed. Must have strong time management skills and have the ability to work independently. Must have a NYS Drivers License that meets The Salvation Army insurance requirements. Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,gender expression, or any other characteristic protected by law.
A bachelor's degree in human services is preferred, though equivalent experience may be considered. Candidates must possess a valid NYS Driver's License and be able to maintain a flexible work schedule.
Market context
Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.
Case Manager
Registered Nurse (Developmental Disabilities Services)
ARC Intake Coordinator