Outpatient Case Manager

Position: Outpatient case manager

Reports To: Case manager supervisor

Position Summary

The Case Manager will coordinate client services per the treatment plan for the adult clientele. Each case manager will be assigned specific clients at the time of intake and be required to program and monitor such things as court appearances, doctor appointments, family therapy sessions, and discharge referrals.

Essential Duties and

Responsibilities

• 1.
• Maintain a caseload of active clients who require case management in such areas as programming court appearances, doctor appointments, family therapy sessions, and discharge referrals.
• 2.
• Act as liaison between courts, families, and outside agencies.
• 3.
• Provide case management services in accordance with the service plan as appropriate to the program.
• 4.
• Coordinate and meet with the members of the Treatment Team and provide them the appropriate reports prior to meeting.
• 5.
• Completes documentation and reports as necessary.
• 6.
• Provides on-call services as needed.
• 7.
• Attends staff meetings as necessary and participates as a team member.
• 8.
• Upholds total confidentiality with respect to clients in all instances.
• 9.
• Ensure that each client is registered for food stamps.
• Follow up on the completion of the process, working jointly with administrative Case Manager.
• 10.
• Maintain open communication with family, courts, and others as necessary.
• 11.
• Ensure that authorization for Medicaid clients is in on time.
• 12.
• Monitor the billing data/units for Medicaid.
• 13.
• Maintain client case management logbook in accordance with Program/Contract guidelines.
• 14.
• Attends training and in-services as required.
• 15.
• Performs other duties as appropriately and assigned.

Qualifications

To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions.

Education and/ or Experience

Bachelor’s degree in psychology, social work, mental health or related field. One year’s experience working in the mental health field serving diverse population. Possess case manager certification or obtain certification within three months of employment. Maintain a active driver license.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions. The employee will have to sit and stand for indefinite periods of time. The employee may occasionally be required to lift and/or move up to fifteen pounds.

Work Environment