Case Manager

Responsibilities

• Provide support, advocacy, and crisis intervention to individuals and families.
• Conduct intakes for clients referred to the program.
• Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
• Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate. Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
• Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.
• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
• Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program. Verify tenancy with landlords initially and on an ongoing basis as needed.
• Conduct regular home visits.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
• Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions
• Provide support, advocacy, and crisis intervention to individuals and families.
• Conduct intakes for clients referred to the program.
• Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input.
• Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate. Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
• Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.
• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
• Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program. Verify tenancy with landlords initially and on an ongoing basis as needed.
• Conduct regular home visits.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
• Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions

Qualifications

Please note: For confidential consideration of your application, please feel free to contact this Hiring Manager directly at 315.479.3627 Bachelor’s degree in human services or related field is preferred. High School Diploma or Associate’s degree in conjunction with increased years of relevant experience will be considered Specific experience in mental health services and knowledge of community resources required. Professional position includes expectation that a flexible work schedule will be maintained according to individual client needs including late afternoon/evening hours as needed. Must have access during work hours to reliable private transportation. Valid NYS Driver License that meets The Salvation Army's insurance requirements. Position requires the successful completion of background and drug screens. Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law