The Case Manager is responsible for conducting in-home and in-office assessments of older adults to develop and implement comprehensive social service case plans. They also provide counseling, advocate for client benefits, and facilitate group support sessions while maintaining accurate case records.
Case manager (Full-Time – 35 hours/Week)
Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM
As a Case Worker, you will provide critical social and emotional support to older adults and their families. Working under the supervision of Master’s-level staff, you will conduct in-home and in-office assessments, develop personalized case plans, and advocate for the resources necessary to help seniors maintain their autonomy and well-being.
JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.
Meaningful Impact: Facilitate life-changing services that allow seniors to age with dignity and security.
Collaborative Environment: Work closely with senior leadership and interdisciplinary professional consultants.
Professional Growth: Gain experience in clinical assessments, community advocacy, and specialized money management services.
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Responsible for the full spectrum of social services, you will ensure clients receive the clinical and practical support necessary to navigate the challenges of aging.
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Graduate of an accredited college or university with a BSW, BA/BS, or equivalent degree.
Technical
Skills: Computer literacy, including the ability to learn program-specific software; strong record-keeping and writing skills.
Communication: Ability to read, write, and speak English; knowledge of Spanish may be helpful.
Travel: Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in residences.
Core
Values: Understanding and appreciation of the roles of race, religion, ethnicity, sexual orientation, and individual values in serving a diverse community.
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JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.
Candidates must hold a BSW, BA, or BS degree from an accredited institution and possess strong writing and computer skills. The role requires the ability to travel to client homes using mass transit and navigate physical barriers in residential settings.
Market context
Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.
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