CNS Healthcare·Eastpointe, Michigan
The clinician performs crisis evaluations, triage, and intake assessments to provide effective behavioral health solutions for individuals and families. They also collaborate on crisis and relapse prevention plans while maintaining accurate clinical documentation and adhering to agency standards.
As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders.
The Behavioral Health Urgent Care Clinician focuses on crisis evaluation and guiding individuals to effective, non-emergency care solutions. The Clinician will use advanced clinical knowledge, communication skills, and collaborative approaches to assist individuals and families experiencing behavioral health crises.
The starting pay for this position is $57,600 - $74,400 for limited licensed candidates, and $61,850 - $80,150 annual salary for fully licensed candidates and is based on non-discriminatory factors such as skills and experience.
Interested in learning more about this role?
Please see below for a summary of job responsibilities and qualifications!
Be present in the clinic each day.
Utilize formal and informal assessment practices in order to respond to crisis, needs, desires and interests of the individual/family.
Perform triage to determine if the individual requires a higher level of care.
Ensure that the individual’s needs are identified and initially met through innovative and clinically effective methods.
Complete any needed paperwork accurately and thoroughly prior to individual receiving other services at CNS Healthcare same day.
Assist with behavioral de-escalation when necessary.
Complete intake assessments as needed.
Support individuals in identifying changes in behavior, attitude, feelings, and thoughts that may lead to relapse. Collaborate on building a relapse prevention and crisis plan with the help of personal, community, and provider resources. Ensure crisis plans are clear and easy to follow.
Use motivational interviewing strategies to engage and provide service to individuals.
Utilize a trauma-informed approach to deliver services.
Complete all required documentation and assessments completely, accurately, and in accordance with CNS Healthcare policy.
Complete Intake meet and greets.
Act as clinical point of contact for Customer Care Team including receiving phone calls forwarded from CCT.
Meet direct service productivity and documentation standards per agency and program expectations.
Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
Participate in and promote departmental and agency quality improvement initiatives.
Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
Maintain compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
Perform other related duties as assigned.
This position may require travel during the workday to other locations. CNS Healthcare operates multiple sites within the community, and this position requires the flexibility to drive to several locations and ability to work at any site if needed.
CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.
CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
Visit our website to learn more about our mission, vision, and values! [https://www.cnshealthcare.org/mission/]
Candidates must hold a Master's degree in a relevant field and possess a valid Michigan clinical license such as LLMSW, LMSW, LLPC, or LPC. At least three years of full-time experience in case management and human services is required, along with a valid driver's license.
Market context
Michigan behavioral health urgent care roles often draw steady demand because clinics need clinicians who can assess risk, stabilize patients, and connect them to follow-up care. This position is competitive for candidates with a relevant master’s degree, Michigan licensure, and three years of full-time case management in a mental health setting; review the AI-summarized requirements and benefits here to save time before applying, then confirm your license type and case-management experience match the posting.