The Case Manager is responsible for conducting substance use disorder assessments, developing individualized treatment plans, and coordinating care for adults in crisis. They collaborate with an interdisciplinary team to facilitate admissions, monitor patient safety, and manage the discharge process.
Requirements summary
Candidates must hold an Associate degree and a current Washington Substance Use Disorder Professional (SUDP) certification. At least one year of experience in addictions treatment and three years of experience in mental health or substance abuse treatment are required.
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care.
Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr.
Chris Carson and Dr.
Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.
Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises.
Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected.
We inspire hope by walking with people side-by-side, showing them grace and compassion.
We act with intention, holding ourselves and each other accountable, and doing the right thing.
We work as one team, trusting and supporting each other.
We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health.
Help us save lives and make a difference. *****SUDP CERTIFICATION REQUIRED*****
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay
+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days
What You'll Do
The Case Manager Substance Use Disorder Professional (SUDP) is responsible for managing the care of adult individuals who are in crisis and stabilizing from crisis situations. The role is responsible for providing substance use disorder assessments, diagnosis and treatment planning. The Case Manager collaborates closely with an interdisciplinary team and treatment team to coordinate detox services.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Short-term disability
Long-term disability
Flexible spending accounts
Employee assistance program
Basic life insurance
Company holidays
Accident insurance
Critical illness insurance
AD&D insurance
Health savings accounts
401k company match
Hospital indemnity
Admissions & Consent:
Facilitate substance use disorder admission intakes, educating and informing individuals and their families about consents for treatment and authorizations for use and disclosures.
Treatment Planning:
Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered Treatment Plans suitable for brief intervention.
Complete and review signed Treatment Plans with each individual and any involved parties to ensure understanding and agreement.
Collateral Gathering & Assessment:
Gather collateral information from individuals and involved parties to conduct a thorough substance use disorder assessment in accordance with ASAM or other assessment tools, organizational policy and practices.
Care Coordination:
Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers.
Identify and address gaps in service needs, making appropriate recommendations to meet individuals' needs upon discharge
Discharge Planning:
Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals, ensuring safety and meeting their needs during the discharge process.
Documentation:
Maintain accurate clinical records, documenting all activities related to service delivery, including brief interventions, substance abuse assessments, coordination of care, discharge planning, and treatment planning.
Obtain necessary signatures from individuals regarding treatment and other required documents.
Community & System Knowledge:
Maintain a working knowledge of Washington State behavioral health system
Professional Development:
Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
Demonstrate competency through post-testing, skill observation, and performance assessments as conducted by direct supervisors.
Performs all other duties as assigned.
What You'll Bring
Associates degree required (AA, AS, etc.)
Current certification as a Washington Substance Use Disorder Professional
If providing co-occurring must have Licensed Agency Affiliated Counselor Credential
One year experience in addictions treatment and services as a SUDP
Must have working knowledge of ASAM Patient Placement Criteria
3 years of experience in mental health, substance abuse treatment, or relevant work
Knowledge of the Washington State behavioral health system of care and resources within it
Must be able to perform Safe Clinch patient restraint techniques
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role
It would be great if you had
Bachelor's degree in behavioral health, Social Work, Counseling, Psychology, or related discipline
Experience working with children, youth, families, and adults with behavioral health issues
Knowledge of and experience with the Washington State involuntary treatment process
What We Offer
Full-time only
Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Company‑paid parental leave available to eligible employees
All employees (Pool, Part-time and Full-time)
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan
Connections Health Solutions is proud to be a Second Chance Employer.
Actual compensation is based on relevant experience, education, internal equity, and budget.
Kirkland, Washington Pay Range $33.35—$41.23 USD
Eeo statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
