Hospice of the Western Reserve·Cleveland, Ohio
The On-Call Nurse provides skilled nursing services, monitors patient pain and symptoms, and offers emotional support to patients and families in their homes. They act as a liaison between patients and physicians while maintaining accurate documentation and participating in team meetings.
Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments.
JOIN US IN MAKING THE MOST OF EVERY DAY! Reserve Care operates in celebration of the individual worth of each life. We strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
Our employees!
Compassion. Excellence. Equality. Integrity. Service. Stewardship.
We have a passion for purpose driven work! Do you?
Join our family!
Join our team today as an On-Call Nurse to positively impact the experiences of patients and families.
As an On-Call Nurse with Hospice of the Western Reserve have the autonomy to utilize your nursing skills.
You are relied upon to take care of patients and families who need help after hours in typically urgent times.
You are invited into patients' homes and lives during uncertain times and have the honor of becoming a trusted face.
For many of our team members, this is more than a career - it's a calling.
When do on-Call nurses make a difference?
8:00a-8:30p, 36 hrs./week
Assess physical, psychosocial and spiritual needs of the patient and family (RN only).
Gather data related to patient and family’s physical, psychosocial and spiritual needs (LPN).
Provide intermittent skilled nursing services to the patient under the patient’s physician’s direction.
Monitor and evaluate pain and symptoms; provide information and assistance to the patient and family to manage those problems.
Serve as a liaison to the patient’s physician(s) when needed; provide information to the physician based on knowledge relating to the patient’s needs.
Provide emotional support to the patient and family.
Refer patients and/or family members to other services when appropriate.
Provide instruction (health care teaching) to the patient and family as related to care in a residence.
Make visit to patient’s residence at the time of death.
Maintain, promptly complete, and return all documentation as required.
Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity.
Relay pertinent information to appropriate team members.
Participate in meetings as initiated by team leader.
Participates in mandatory or elective HWR University events, trainings, or in-services as necessary.
RN’s shall participate in triage coverage as needed
Perform other duties as assigned.
High School Diploma or equivalent required.
Graduate of an accredited school of nursing, with a Bachelors degree preferred.
Licensed RN/LPN in state of Ohio.
Experience preferred in pain and symptom management, oncology, or mental health.
Ability to communicate effectively, orally and in writing
Ability to work independently and collaboratively with a team
Must have demonstrated knowledge and skills to provide appropriate care to all age groups.
Ability to handle stressful and constantly changing conditions; must be able to make good professional decisions quickly despite stressful atmosphere.
Ability to access patients and families in any residential and/or public setting in any weather condition (i.e., climbing stairs or snow filled walkways, etc.).
Proficiency in Microsoft Office suite of products, particularly proficient in Word and Excel, use of shared team files, a donor database, grant portals and virtual meeting technology
Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer.
Physical requirements
Ability to stand and walk for extensive periods of time.
Manual and finger dexterity and eye-hand coordination to provide nursing care and operating equipment.
This is heavy work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients.
Ability to stoop, squat, or bend frequently.
Corrected vision and hearing within normal range to observe and communicate with patients and professional staff.
Possibility of exposure to environmental elements, internal and external, such as disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations.
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver’s license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Reserve Care
17876 St. Clair Ave.
Cleveland, OH 44114
216.383.2222 or careers@hospicewr.org [careers@hospicewr.org]
Reserve Care is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
Candidates must hold a valid RN or LPN license in the state of Ohio and possess a high school diploma or equivalent. Experience in pain management, oncology, or mental health is preferred, along with the ability to work independently and handle stressful conditions.
Market context
In Ohio, physician openings are often tied to steady demand across hospitals, clinics, and outpatient settings, especially where access and continuity of care matter. These roles are competitive because employers look for strong clinical judgment, current BLS certification, and the ability to work across fast-paced care teams; this platform’s AI-summarized requirements and benefits help you review the original posting faster. If you are considering applying, confirm the certification timeline and gather documentation for your medical assisting or office management background before submitting.