BAKER PLACES·San Francisco, California
The Clinical Case Manager provides behavioral health counseling, group therapy, and crisis intervention services to adults experiencing homelessness and mental health or substance use issues. They are responsible for conducting psychosocial assessments, developing treatment plans, and coordinating care across supportive housing settings.
PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.
Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.
Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect
If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.
Job Title: Clinical Case Manager
Department: Baker Places- Headquarters Office and Programs
Reports to: Chief Clinical Officer
The Clinical Case Manager provides case management and clinical services to HomeRise clients. The primary emphasis of this position is to provide case management, therapy, crisis, and assessment services to adults with mental health, substance use disorder and homelessness-related issues in supported housing settings.
Primary Duties and Responsibilities
· Provides individual behavioral health counseling and case management.
· Provides group therapy and rehabilitation designed to support residents.
· Coordinates with other providers to support residents in accessing primary medical care.
· Provide outreach to HomeRise residents who may otherwise not access services by traveling to their supportive housing locations and providing on-site services.
· Refers residents as needed for mental health and/or substance use disorder treatment.
· Conducts initial psychosocial assessments and develops individualized treatment plans and adjusts as needed.
· Documentation quality and timeliness must meet agency standards.
· Provide culturally competent services using harm reduction and trauma informed principles.
· Provide consultation to staff regarding best practices, symptom management, mental health conditions and crisis intervention strategies.
· Responds to mental health crises; provides immediate access to services, de-escalates, and follow-up care.
· Maintain a productivity target of 16 hours of services per week.
· Participate in agency and outside meetings, committees and workgroups.
· Performs rotating on-call and other duties as assigned.
· California Licensed or License Eligible LCSW, LMFT, Psy.D., ASW, AMFT, LPCC, APCC
· Two years clinical experience working with adults with a history of homelessness or mental health/substance use disorder.
· Knowledgeable about San Francisco community resources that serve our population preferred. Strong practical and theoretical foundation in clinical MH/SUD evidence-based best practices. Must possess exceptional verbal and written communication skills.
· Proficiency in electronic medical record systems and Microsoft office platform.
· Willingness to work non-traditional hours as the job necessitates.
· Must maintain First Aid and CPR Certifications.
This is a full-time, exempt position. PRC offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, California Bar dues, and professional development.
Candidates must hold a California license or be license-eligible as an LCSW, LMFT, Psy.D., ASW, AMFT, LPCC, or APCC. A minimum of two years of clinical experience working with adults with histories of homelessness, mental health, or substance use disorders is required.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.