Residential Support Worker

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

• Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs.
• We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs.
• Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.
• Job Summary This position evaluates the needs of individuals with mental illnesses and/or substance use disorders to support recovery and independence and completes all relevant documentation in accordance with regulatory requirements.
• This position is designated as “Essential,” and employees may be required to provide mandated shift coverage based on program needs.
• Job Responsibilities Provides guidance and accompaniment to clients during community activities, including shopping, social outings, and volunteer opportunities, to enhance independence and social functioning.
• Evaluates clients’ needs and appropriately links all activities to the corresponding DMHAS Data Performance (DDAP) documentation.
• Completes EPIC progress notes, DDAP documentation consisting of Treatment Plans, SATIS (Substance Abuse Treatment Information System) data, and Functional Assessment Surveys, Releases of Information (ROI), admission and discharge paperwork.
• Communicates with management, conservators, family members, and other community supports and treatment providers about treatment plans and progress.
• Utilizes crisis intervention skills (CPI) to maintain safety in a residential setting, recovery-oriented interventions/services and teaches life skills.
• Using HHC vehicles, transports clients to medical appointments, pro-social activities, recovery activities, and other appropriate appointments.
• Responsible for acquiring medication, storing medication and accurately performing medication inventory.
• Maintains client safety by directly observing residents during their self-administration of medication.