This position performs business and operations tasks including gathering and processing client information for intake, treatment, and discharge. It also involves analyzing agency data to support quality control, quality assurance, and quality improvement efforts.
Requirements summary
Candidates must have a high school diploma or equivalent and at least one year of unit clerk or clerical experience. Proficiency in Spanish and English is required, along with a valid California Driver's License.
high schoolCommunicationBilingualEMRBillingClericalQuality improvementData entryCrisis interventionQuality assuranceIntake processingRecord managementSpanish-EnglishMedi-cal eligibility verificationIBHIS
Job description
Partner with us in making a positive change!
Join a team where your work truly matters.
We're proud to have been certified as a Great Place to Work for 8 years by our own employees.
We invite you to partner with us in our mission to improve mental healthcare.
Job Title: Unit & Quality Assurance Clerk - Bilingual Division/Program: City of Industry - Behavioral Health Urgent Care Center Starting Compensation: 17.95 - 18.50 USD Per Hour Working Location: City of Industry, CA Working Hours/Shift: Tuesday- Friday 9:00 am- 7:30 pm Why Join Our Team?
Competitive Compensation: Offering a salary that matches your skills and experience.
Generous Time Off: Enjoy ample vacation and holiday pay.
Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
Additional voluntary benefits to support your lifestyle.
Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
Career development programs designed to help you grow.
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication What you bring to SBHG (Qualifications): High School Diploma or equivalent required One (1) year unit clerk or clerical experience in an inpatient or outpatient setting.
Quality assurance experience within the social services field, or related experiences in dealing with QA/TQM concepts and procedures preferred.
Billing experience Valid California Driver's License Bilingual Spanish-English speaking ability is required.
How you will make a difference (Job Overview): This position performs a wide variety of business and operations tasks including gathering, processing, and tracking new client information for intake, treatment, and discharge.
This position will facilitate the verification of Medi-cal eligibility as required and open new client records in EMR and IBHIS as assigned.
This position will also assure that all aspects of the record are in keeping with agency policy and DMH requirements.
Activities performed can be time-sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy.
Benefits
Holiday pay
Medical coverage
Vision coverage
Dental coverage
On-the-job training
Vacation pay
Paid CEU opportunities
Career development programs
Supervision for BBS hours
Regular interaction with all staff members, physicians, and outside agencies is expected.
This position has responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts.
In addition, the Unit & Quality Assurance Clerk’s duties will include but are not limited to ensuring that the chart order is maintained, entering data into the L.A.
County data collection sites, and other quality improvement tasks as assigned.
Division/Program Overview: 24/7 outpatient program Rapid mental health assessment, crisis intervention, and medication support Walk-in’s welcome Clients may stay up to 24 hours BHUCC equipped to serve 12 adults (ages 18 and up) and 6 adolescent (ages 13 to 17) Learn more about SBHG at: https://www.starsinc.com/stars-inc/ For
Additional Information
Jerevilla@starsinc.com We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their well-being. SBHG currently employs approximately 1,900 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment- including LGBTQ, cultural, racial, and ethnic diversity in our workforce.
