Community Reach Center·Thornton, Colorado
The Case Manager provides clinical and support services to consumers with mental health conditions using a Psychosocial Rehabilitation Model. Responsibilities include coordinating care with clinical teams, conducting assessments, and linking consumers to essential community resources.
We’re Excited You’re Here!
Looking to join a compassionate community dedicated to providing exceptional mental health outcomes?
Community Reach Center is that place.
We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level.
Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities.
At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth.
Join us and gain the skills to pursue your dreams while finding fulfillment within our team!
Employee’s First Approach – At Community Reach Center, we prioritize an exceptional employee experience.
We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve.
We’re eager to work with passionate, forward-thinking, talented, team members.
The Perks – We also believe our employees deserve an exceptional compensation and benefits package.
Competitive compensation 401K with matching Wellness Program Health Insurance Reimbursement Allocation Medical, dental, and vision insurance Internal Opportunities & Free trainings Shift differential pay when applicable Bilingual stipend pay 24/7 Employee Assistance Program to support mental health and a balanced lifestyle Opportunity for cross-licensure sponsorship if eligible & applicable Healthy Work Life Balance Excellent PTO & Paid Holiday Tuition Reimbursement Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.
The Case Manager (“CM”) is an integral member of Community Reach Center’s ACT Team (“Division”) Division. The CM provides clinical and support services to consumer and/or their families through integrated behavioral healthcare services. The CM will utilize a Psychosocial Rehabilitation Model that emphasizes assisting persons to explore and develop social, occupational, leisure, and living skills. Provides services that supports consumers in living in the community successfully including linking consumers with resources to obtain and/or learn basic needs. Additionally, the CM will have other duties and responsibilities as determined from time to time by the Program Manager. Essential Functions: Provides prevention/early intervention, case management, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position. Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider, supports and family members as needed. Provide brief interventions using evidence-based techniques such as Motivational Interviewing, or other treatments appropriate to support consumer in engagement in recommended services, in maintenance of housing, in making and keeping medical appointments and support healthy living activities. Track patient follow-up and clinical outcomes using Electronic Health Record system (HER). Document in-person and telephone encounters in EHR and use the system to identify and re-engage patients. Attend collaborative treatment team meetings and reviews of consumers Provides therapeutic crisis intervention and emergency services as needed Assist eligible consumers in gaining access to needed medical, social, educational, and other services. Provide an assessment of needs, service plan development, referrals/linkage, and monitoring/follow ups for consumers. Facilitates and contributes to the accomplishment of tasks by consumers, empowers consumers to reach optimum level of achievement, and sets a positive example and provides role modeling as well as technical expertise to accomplish goals. Attends and participates in group sessions, in-service education and training opportunities, meetings, and special events in order to utilize opportunities of professional growth. Provide transportation for consumers in agency vehicles when clinically indicated. Participates in, and utilizes opportunities that provide professional growth through attendance at agency in-services and other conferences Will work closely with outside organizations on resources and care coordination. Assists in pinpointing program and management problems and participates in problem resolution, implementation, and evaluation. Uses identified agency key performance indicators to track success, engagement, and other factors leading to successful completion of treatment.
Requires bachelor’s degree in psychology, Social Work, or directly related field 6 months of experience working with adults who have mental illness, particularly those individuals diagnosed with a serious and persistent mental illness preferred, but not required. Communication, organization, time management and clinical skills. Ability to work independently in a community-based setting. Valid Colorado Driver’s license with a clean driving record. Bilingual Spanish preferred. Physical Requirements: Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required, Regular, predictable attendance is required.
A bachelor's degree in psychology, social work, or a related field is required, along with a valid Colorado driver's license. Experience working with adults with serious mental illness and bilingual skills in Spanish are preferred.
Market context
Colorado ACT case manager roles are often driven by community mental health needs and the demand for coordinated support for adults with serious mental illness. This position is competitive because employers typically look for a bachelor’s degree in psychology, social work, or a related field, plus strong communication, organization, and clinical skills; the AI-summarized requirements and benefits here help you review the posting faster without reading the full description. Before applying, tailor your resume to show any adult mental health experience and examples of care coordination.
