Resource Worker

Position: Resource Worker

Department: Senior Services and Community Services

PROGRAM: Grand Coalition of Older Adults

Reports to: Program Director

SALARY: $20 to $ 25 per hour (Part Time/ Temporary)

Location: 80 Pitt Street, NY, 10002 (Rose Center)

DATE: May 2026

Job summary

The Resource Work is responsible for supporting the Program, including assisting with educational, recreational activities, and special events/ projects.

Education, experience, and skill requirements

• Required to have at a minimum a high school diploma or an Associate's degree in social work, human services, family services, counseling, or a related field (preferred)
• Experience working with senior citizens or older adults in their field.
• Ability to work effectively as a member of a team and independently
• Experience, training, and skills in assisting with event coordination.
• Working knowledge of local community-based agencies and resources.
• Proficiency in Microsoft Word & Excel, knowledge of web-based data systems.
• Must be able to work flexible hours to meet the program's needs.
• Bilingual in English/ Chinese

Essential duties and responsibilities

• Conduct interviews with clients for new intakes, assessments/reassessments.
• Provide information, referrals, and case assistance.
• Assist participants in obtaining benefits and entitlements, including Medicaid, food stamps, SCRIE, home care referrals, NYCHA, and others
• Maintain accurate written records of all participants' contacts and other required documentation. Enter data into VIVE (DFTA database) conduct outreach.
• Participate in a supervisory meeting with the Director of GCS
• Demonstrate the ability to work well within the agency and engage appropriately with other employees