The Behavioral Health Care Coordinator supports patients with mental health and substance use disorders by connecting them to specialty services and community resources. They work closely with the Behavioral Health Consultation team to improve patient outcomes and ensure effective care management.
Requirements summary
Candidates must hold a bachelor's degree in Social Work, Psychology, or a related human services field. Strong communication, organizational, and teamwork skills are required, along with the ability to maintain patient confidentiality.
bachelor degreeTeamworkCommunicationConfidentialityOrganizational skillsEpicCare coordinationTime managementCrisis interventionPatient advocacyMental health supportSubstance use disorder servicesMedication assisted treatment
Job description
Behavioral Health Care Coordinator
Position Summary
The Behavioral Health Care Coordinator (BHCC) position works closely with the Behavioral Health Consultation team and Access Medical Providers to support care coordination efforts for our patients struggling with mental health and substance use disorders.
BHCCs assist patients, both in-person and by phone, with connection to specialty mental health and substance use disorder services.
BHCCs communicate and advocate with community agencies to support safe and effective patient care.
BHCCs maintain updated knowledge and information about community agencies/resources to support our patients in accessing the services they need.
The purpose of this position is to provide enhanced support to specific patient populations within Access to improve patient outcomes and support optimal care.
Team communication and teamwork are highly valued in this role.
The Behavioral Health Care Coordinator position will be housed within the Behavioral Health team, managed by the Primary Care Behavioral Health Manager under the Chief Behavioral Health Officer.
This role is focused on supporting: 1) patients on Medication Assisted Treatment (MAT); 2) patients with Severe and Persistent Mental Illness (SPMI); and 3) patients with uncontrolled diabetes (a1>9) with comorbid mental health diagnosis that interferes with effective self-management.
These groups have been selected to align with existing clinic initiatives and to assist in filling an identified gap in current services.
The Behavioral Health Care Coordinator position will be housed within the Behavioral Health team, managed by the Primary Care Behavioral Health Manager under the Chief Behavioral Health Officer.
This role is focused on supporting: 1) patients on Medication Assisted Treatment (MAT); 2) patients with Severe and Persistent Mental Illness (SPMI); and 3) patients with uncontrolled diabetes (a1>9) with comorbid mental health diagnosis that interferes with effective self-management.
These groups have been selected to align with existing clinic initiatives and to assist in filling an identified gap in current services.
Desired candidate would have the following qualifications
Required Qualifications
Bachelor's degree in Social Work, Psychology, or other Human Services related field
Benefits
Employee Assistance Program
Health insurance
Dental insurance
Vision insurance
Paid holidays
Paid time off
Tuition reimbursement
Life insurance
401(k) retirement plan
Flexible spending plans
Long and short-term disability insurance
Transportation program
Childcare referral program
Strong teamworking skills and desire to work as part of a team
Strong communication skills, both written and verbal
Strong organizational and time management skills
Ability to use or learn to use Epic
Ability to maintain confidentiality of protected health information
Desired Qualifications
Knowledge of community resources/agencies in Dane County
Comfort working with people struggling with mental health and substance use concerns
Compensation and Benefits
Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week and includes:
Health insurance Dental insurance
Vision insurance
Life insurance
Long and short-term disability insurance
401(k) retirement plan (100% vested with employer match)
Flexible spending plans
Employee Assistance Program (EAP)
Paid time off (for vacation, personal and sick time)
Paid holidays
Childcare referral program
Transportation program Tuition reimbursement
Support our mission
Improving health. Improving lives.
COVID-19 Vaccine
Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status
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