WASHOE BARTON MEDICAL CLINIC·Gardnerville Ranchos, Nevada
The RN Case Manager acts as a client advocate, coordinating referrals, discharge planning, and care management for outpatient behavioral health clients. They collaborate with medical professionals to address physical and psychosocial needs while participating in quality improvement processes.
The RN/Case Manager acts as a client advocate/case manager to Outpatient Behavioral Health and Vitality for Life clients. This role coordinates referrals to services and resources for clients and manages the care of clients to ensure achievement of quality client outcomes. This position works closely with clinical staff to provide case management, discharge planning, referrals, and care coordination. This position also assists in the identification of appropriate utilization of resources across the continuum of care.
This position participates in quality improvement and evaluation processes related to the management of client care. This position collaborates with doctors and other medical professionals to give clients comprehensive care to address client’s physical and psychosocial care needs.
Bachelor’s degree in nursing required.
Master’s degree in mental health field preferred (e.g. Counseling, Social Work, Marriage and Family).
RN license, state of Nevada required.
NCI training required (within 90 days of hire).
One year working in a behavioral health clinic setting required; 3-5 years preferred.
Care Management
Knowledge of medications commonly used in mental health settings.
Demonstrated skills in the areas of de-escalation, negotiation, communication (verbal and written), conflict resolution, interdisciplinary collaboration, care/case management, creative problem solving, and critical thinking.
Knowledge of outpatient and inpatient behavioral health services to include:
Basic knowledge of quality improvement, insurance verification, and utilization management as it relates to third-party payers.
Develop and maintain a network of the usual services and disciplines required by the typical clients within the caseload.
Act as a consultant to all disciplines specific to OPBH and VFL case management.
Provide back-up coverage to the receptionist/admin when requested or out of the office.
Demonstrate flexibility via an ability to adapt to changing priorities and regulations.
Intermediate computer skills required.
Client Care
Assist psychiatry providers in the management of client scheduling, medication refills, prior authorizations, service coordination, vital signs, and fulfillment of psychiatric-specific case management needs.
Assess the clients within the caseload to identify needs, issues, resources, and care goals.
Complete a case management assessment and a nursing assessment (if appropriately licensed) and develop a discharge plan anticipating needs/resources for a safe discharge.
Complete ongoing treatment planning and re-assessment of determined client goals and objectives; making appropriate changes as necessary.
Conduct and/or participate in necessary conferences and multidisciplinary team meetings regarding case review and specific client needs.
Coordinate the necessary resources to accomplish goals developed in plan.
Provide psychoeducational groups as requested and/or coordinate nursing education schedule for Vitality for Life.
Documentation
Complete documentation in the medical record appropriate to level of care.
Assemble necessary referrals, discharge summary, and pertinent information for placement prior to discharge.
Document home-care lists and alternate level-of-care facilities lists provided to families when appropriate.
Assist in post-discharge client callbacks to promote client compliance, care plan comprehension, and readmission reduction.
Communication
Interact, communicate, and intervene with multidisciplinary healthcare team in a purposeful, goal-directed fashion.
Work proactively to maximize the effectiveness of resource utilization. Anticipate, initiate, and facilitate problem resolution around issues of resource use, continued service utilization, and discharge planning.
Carson valley health is proud to be recognized as a finalist in the
"best places to work" - Northern nevada, 2021, 2022, 2024, 2025 & 2026!
We look forward to welcoming you to our team!!
Mon-Fri; 8am to 4: 30pm
Market context
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