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The Discharge Planner coordinates safe and timely transitions of care for clients in behavioral health crises from admission through post-discharge follow-up. This includes developing individualized safety plans, linking clients to community resources, and collaborating with multidisciplinary teams to align care with treatment goals.
Requirements summary
A Bachelor's degree in Social Work, Psychology, or a related field is required, with a Master's degree preferred. Candidates must possess a valid driver's license, reliable transportation, and pass a comprehensive background check.
Job Title: Discharge Planner Location: Springfield, Missouri Department: Youth Resiliency Campus Employment Type: Full-time Job Summary: Join a compassionate, collaborative team dedicated to supporting individuals and families during behavioral health crises — make a meaningful difference by ensuring safe, timely transitions of care, reducing readmission risk, strengthening community connections, coordinating person-centered plans, and advocating for client needs. We seek a detail-oriented, empathetic professional with strong communication, care‑coordination, and problem‑solving skills who thrives in fast‑paced, multidisciplinary settings. The Discharge Planner coordinates discharge planning from admission through post‑discharge follow‑up, develops individualized discharge and safety plans, schedules follow‑up appointments, and links clients to outpatient, community, residential, and other appropriate services. This role documents plans in the EHR, participates in case reviews, works with clinical teams to align recommendations with treatment goals, and helps remove barriers such as transportation or insurance to promote continuity of care. This position offers…
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities:
Coordinate and lead discharge planning beginning at admission and update plans throughout the stay to ensure safe, timely transitions
Develop individualized discharge and safety plans that reflect clinical needs, client preferences, and available resources
Schedule follow‑up appointments and confirm community linkages prior to discharge whenever possible
Build and maintain collaborative relationships with internal service lines and external community partners to facilitate seamless care transitions
Provide written discharge instructions, resource information, and safety plans to clients and identified supports
Identify high‑risk factors and coordinate appropriate higher or alternate levels of care; participate in case reviews for complex discharges
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Paid Time Off
Health Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Mileage Reimbursement
Document discharge plans, referrals, and coordination activities accurately in the EHR and track discharge outcomes and follow‑up compliance
Advocate for clients to overcome barriers to care (transportation, insurance, access) and promote trauma‑informed, culturally responsive practices
Support multidisciplinary treatment teams to align discharge plans with treatment goals and recommended services Education, Experience, and/or Credential Qualifications:
Bachelor’s degree in Social Work, Psychology, or related field required; Master’s degree preferred
Experience working with individuals in crisis preferred
Clinical or case management experience preferred Additional Qualifications:
Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
Current driver’s license, acceptable driving record, current auto insurance, and reliable transportation required
Completion of New Hire Orientation and required training (including Relias) at hire and annually thereafter Physical Requirements
Sedentary work: exerting up to 10 pounds of force occasionally and/or negligible amounts of force frequently; sitting most of the time with occasional walking or standing
Repetitive movements of hands, fingers, and arms for typing and/or writing during the work shift Keywords: Discharge Planner, Care Coordination, Behavioral Health, Crisis Services, Transition of Care, Case Management, Safety Planning, Community Resources, EHR Documentation, Trauma-Informed Care Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees
