Community Access Outreach Specialist/Men's Health Coordinator

Responsibilities

Outreach, Engagement, and Navigation Conduct street-based outreach to individuals experiencing homelessness and/or substance use, particularly in the Massachusetts Avenue and Melnea Cass Boulevard area, including the Engagement Center and Comfort Station Build trusting relationships through nonjudgmental, trauma-informed engagement strategies Assess participant needs and provide supported referrals, including patient accompaniment when appropriate Connect individuals to primary care, behavioral health services, substance use treatment, housing resources, benefits, and other social services Maintain ongoing relationships with patients to support continuity of care and care plan follow-up Risk Reduction and Health Education Provide education on risk reduction strategies, including overdose prevention, safer use practices, vein care, wound care, and infection prevention Distribute Narcan kits and provide overdose prevention education Provide education on HIV, Hepatitis C, and STI prevention and transmission Assist clinical staff during overdose response situations Serve as a resource to staff and participants on risk reduction strategies and best practices Men’s Health Coordination Lead targeted outreach and engagement efforts focused on men experiencing homelessness, particularly those less likely to engage in traditional healthcare settings Provide education on men’s health topics including sexual and reproductive health, HIV/STI prevention, and preventative care Support access to routine screenings and chronic disease management, including blood pressure monitoring and age-appropriate screenings (e.g., prostate health) Engage men in conversations around mental health, substance use, and stigma using trauma-informed and risk reduction approaches Ensure services are inclusive of cisgender and transgender men through culturally competent and gender-affirming care practices Collaborate with internal teams and community partners to strengthen men’s health programming and address service gaps Assist in developing outreach strategies, educational materials, and programming focused on men’s health Track engagement and outcomes related to men’s health services to support program development and quality improvement CCiR Van Operations and Case Management Drive the CCiR van to and from outreach sites for a minimum of two sessions per week Manage and restock supplies prior to each shift, including inventory tracking and compliance with DPH requirements Provide medical case management and assist patients with navigating MassHealth, Social Security, and Department of Transitional Assistance services Review healthcare maintenance needs, including immunizations and follow-up care Document all case management and outreach activities in the electronic health record (Epic) Develop outreach and educational materials to support patient engagement and health promotion Maintain patient confidentiality in accordance with HIPAA and BHCHP policies Clinical Support Obtain phlebotomy competency within 60 days of training and provide phlebotomy services as needed Receive a 3% pay increase upon demonstration of phlebotomy proficiency Program Operations and Collaboration Support daily operations at outreach sites, including ensuring availability of supplies, food, and resources Collaborate with partner organizations, including the Boston Public Health Commission Participate in team meetings, outreach debriefings, incident reviews, and trainings Provide coverage for other BHCHP programs, including SPOT and additional risk reduction services as needed

Qualifications

Associate or bachelor’s degree in a related field, or equivalent experience (minimum two years in human services) Experience working with individuals with substance use disorder required Strong commitment to risk reduction principles and trauma-informed care Experience working with individuals experiencing homelessness, incarceration, or violence preferred Prior street outreach experience strongly preferred Knowledge of community resources, particularly addiction and social services, preferred Commitment to culturally responsive, equitable care across diverse populations Strong communication, organizational, and interpersonal skills Ability to work both independently and within a team-based environment Lived experience is welcomed and valued Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.80- $38.08 hourly BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.