Riverside Community Care·Milford, Massachusetts
The Triage Clinician serves as the primary responder for incoming crisis calls, determining the most appropriate location for intervention. They coordinate placements in detox and inpatient units while providing telephonic support to individuals in crisis.
Love what you do!
Triage Clinician - Weekends: 1st Shift
We have a great opportunity to join our mobile crisis intervention team in Milford. You will be able to work in a supportive small team atmosphere while also working as part of a larger organization that is a leader within the mental health care industry.
The Triage Clinician works as a member of a multi-disciplinary team devoted to crisis intervention and stabilization. The Triage Clinician assists MCI clinicians by triaging cases to determine the most appropriate location for an intervention to occur, with priority for community-based, non-hospital locations. The master’s level Triage Clinician is an integral part of Community Behavioral Health Center’s Mobile Crisis Intervention program and collaborates with other MCI clinicians to provide crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance abuse problem.
Orientation to Mobile Crisis Intervention is provided, with particular attention to diagnosis, safety assessment and awareness of resources dependent on level of care.
Clinical supervision is provided including licensure track hours for eligible employee. Riverside also offers an outstanding staff training program offering CEUs
Serves as the primary responder to all incoming calls to MCI, and using clinical and administrative judgment appropriately triages the call
Arranges for assessments to occur on site or in the community and organizes for transportation as needed
Secures placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities
Assessing mental health and substance use presentations in order to more appropriately triage cases with a great deal of independence.
Able to work under pressure in a fast paced, ever changing office environment while collaborating and liaising with a variety of stakeholders and providers
Assists in providing telephonic support to individuals in crisis while also assessing the need for a clinical intervention.
Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Our Benefits [https://www.riversidecc.org/careers/employee-benefits/]
Our Culture [https://www.riversidecc.org/about-riverside-community-care/our-culture/]
Hear what employees think about working for Riverside! [https://www.youtube.com/watch?v=yh5_qJ-SZ7o]
Candidates must possess a master's level degree in a clinical field and the ability to work independently under pressure. Experience in mental health and substance abuse diagnosis and safety assessment is required.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.