Medical Assistant

Position Summary

The Medical Assistant works under the guidance of the Center Manager and the Provider(s), to greet patients; relay telephone messages to the appropriate recipients; assist with procedures; and perform various other assigned clinical responsibilities, utilizing sterile and aseptic techniques

Duties and Responsibilities

• Greets patients in waiting area, exam room, and/or procedure room, as appropriate.
• Prepares patients for care, ensuring comfort and safety at all times.
• Anticipate and support the needs and preferences of the Provider(s) and patients by managing daily patient flow and acting as a constant liaison between the Providers(s) and patients.
• Monitors clinical messages by effectively communicating information to the Provider(s) and relaying associated responses back to patients.
• Organizes, cleans, and prepares exam, procedure, and recovery rooms before and after each patient.
• Completes documentation for patient charts by obtaining diagnostic studies (e.g., labs, X-rays, path reports, etc.); taking and recording patients' vitals; reviewing current medications, dosage, and dosage schedule; reviewing and assessing patients' medical allergies; and recording Provider(s') orders and prescriptions.
• Provides patients with any needed discharge/follow-up instructions, educational brochures, and dietary requirements.
• Assists with follow-up programs when assigned by performing pre/post procedure patient calls.
• Follows safety and infection control procedures at all times by maintaining individual protective protocols to X-ray exposure (aprons, shields, badges, etc.); maintaining disposable sterile equipment, supplies, and accessories following standards outlined in the Policy & Procedures Manual; properly disposing of contaminated waste following Universal Precautions and OSHA regulations; and maintaining knowledge of aseptic and sterile techniques.
• Maintains confidentiality and privacy regulations under HIPAA guidelines at all times by using privacy curtains and doors in appropriate areas; and properly documenting all aspects of patient care.
• Assesses medical and emergency equipment and accessories on a daily basis (when the Center is in operation), and reports any equipment malfunctioning to the Center Manager.
• Assists with administrative duties when not performing patient care and when all clinical duties have been completed.