InterCommunity, Inc.·East Hartford, Connecticut
The Medical Assistant supports psychiatry providers by preparing patients, recording vital signs, and managing medical records. They also handle administrative tasks such as scheduling, prior authorizations, and maintaining the environment of care.
Description We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!
Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
281 Main St., East Hartford 40 Coventry St., Hartford 828 Sullivan Ave., South Windsor.
Primary care integration Residential detox and treatment Outpatient mental health and substance use services for adults and children Intensive outpatient programs Employment and community support Mobile crisis evaluations Judicial support services Social rehabilitation Why Work With Us?
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays. Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees. Voluntary vision coverage. Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D. Supplemental Life Insurance available. 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked Career advancement opportunities in a supportive, mission-driven environment.
Escorts patients to exam room and prepares for MD or APRN Verifies patient information by interviewing the patient, recording medical history, review of medications, screening tools; confirming purpose of the visit and enters into medical record. Accurately obtains and records vital signs Maintains effective and organized systems to ensure timely patient flow in accordance with agency standards Ensures lab results are reviewed and signed by provider and disseminated as needed. Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation and evaluation of client’s treatment or health/mental health care plans. Maintains Environment of Care (EOC) and assigned checks (e.g., refrigerator temperatures, emergency bags/medications, expired medications, oxygen, eye wash station) Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and determines needed services per practice protocol. Performs outreach to engage patients as needed. Completes program discharges when appropriate per agency policy and procedures. Performs administrative tasks such as scheduling appointments, processing prior authorizations, messages, telephone calls, referrals etc. May perform office procedures including but not limited to CLIA waived point of care testing, EKG, and phlebotomy as ordered by a medical provider. Performs all other duties as required. *All agency staff are required to attend all mandatory department/agency meetings and trainings*
High school graduate with a minimum of 5 years’ experience in a behavioral health care setting or Medical Assistant training with two years of Community/Behavioral Health Care experience. Knowledge of medical terminology and familiarity with EHRs preferred. Bilingual highly preferred.
Communication Organizational skills Verbal and written communication skills Team oriented Must be knowledgeable in EHR, MS Office 365 including Outlook and Teams, and Internet usage. Cultural competency Time management Critical thinking and problem solving
Market context
Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.