Group Facilitator

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

• The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff.
• This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being.
• The technician is responsible for maintaining accurate and thorough clinical documentation to support continuity of care and compliance with regulatory standards.
• They collaborate closely with multidisciplinary teams to develop and execute discharge plans that promote long-term recovery and stability.
• Ultimately, the role aims to enhance patient outcomes through compassionate care, effective crisis intervention, and diligent support of therapeutic processes.

Minimum Qualifications

• High school diploma or equivalent required; Associate’s degree in a related field preferred.
• CPRS, LDAC, or other related certification preferred.
• Experience working in a behavioral health or mental health setting.
• Basic knowledge of mental health disorders, crisis management, and clinical documentation standards.
• Ability to perform clinical assessments and implement crisis intervention techniques effectively.
• Strong communication and interpersonal skills to interact compassionately with patients and multidisciplinary teams.

Preferred Qualifications

• CPRS, LDAC, or other related certification.
• Certification as a Behavioral Health Technician or equivalent credential.
• Experience working with Serious Emotional Disturbance (SED) populations.
• Familiarity with electronic health record (EHR) systems and clinical documentation software.
• Training in trauma-informed care and de-escalation strategies.
• Additional coursework or certification in mental health, psychology, or social work.

Responsibilities

• Provide direct patient care and support to individuals with serious emotional disturbances (SED) and other mental health conditions.
• Conduct clinical assessments and assist in monitoring patient progress according to established treatment plans.
• Implement crisis intervention techniques to de-escalate emergency situations and ensure patient and staff safety.
• Maintain detailed and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with clinical teams to develop and update individualized care plans and discharge strategies.
• Assist in educating patients and families about mental health conditions and coping strategies.
• Participate in team meetings and contribute observations to support clinical decision-making.
• Ensure compliance with all organizational policies, procedures, and regulatory requirements related to patient care.

Skills

• The required skills such as clinical documentation and maintaining accurate records are essential for ensuring continuity of care and meeting compliance standards.
• Crisis management and crisis intervention skills are applied daily to safely de-escalate situations and protect patients and staff.
• Clinical assessments enable the technician to monitor patient status and contribute valuable information to treatment planning.
• Knowledge of mental health conditions and patient care principles guides compassionate and effective support for individuals with complex needs.
• Preferred skills like familiarity with electronic health records and trauma-informed care enhance efficiency and improve patient outcomes by integrating best practices into daily workflows.