Community Support specialist

• Resource coordination & advocacy
• Provide linkages to community and social service resources.
• Support consumers in achieving goals related to:
• Mental and physical health services
• Substance use treatment
• Employment and vocational rehabilitation
• Dental and general healthcare
• Income support and public benefits
• Educate consumers on tenant rights and responsibilities, including lease agreements, eviction, and appeal processes.

• Administrative responsibilities
• Complete timely and accurate documentation, including:
• Case notes
• Weekly progress notes
• Recovery plans
• Maintain records in electronic health records (EHR) or manual systems per agency guidelines.
• Submit documentation required for billing in a timely manner.
• Collaborate regularly with the Coordinator, Registered Nurse (RN), and treatment team.
• Report facility maintenance issues as needed.
• Follow agency procedures for petty cash usage.
• Complete required annual trainings.
• Perform additional duties or special projects as assigned.

Qualifications

• Education & experience
• Bachelor’s degree in Mental Health, Human Services, or a related field OR
• Equivalent combination of education and experience (minimum 4 years in the field)
• Bachelor’s degree in another field with at least 2 years of experience in a behavioral healthcare setting
• Prior experience in behavioral healthcare preferred

• Skills & requirements
• Knowledge of Microsoft Office and ability to use technology systems effectively
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• First Aid and CPR Certification (required)
• Valid driver’s license with an acceptable driving record in accordance with agency policy

• Work environment
• Community-based work including home visits
• Travel required for client services and community engagement

Benefits

• Medical, Dental, Vision, 401(k)
• Medical and Dependent Care Spending Accounts
• Life Accidental Death, and AFLAC Supplemental Insurance
• Child Care & Parenting
• Senior Care & Aging
• Legal & Financial Planning Services