Medical Assistant

Position Overview

• As a Medical Assistant, you serve as a primary point of contact and advocate for patients, delivering both clinical and administrative support in a fast-paced, team-based environment. This role is essential to advancing our mission of providing accessible, comprehensive healthcare to the community. The Medical Assistant supports physicians, midlevel providers, and leadership by assisting with patient care, as well as performing clinical, laboratory, and technical duties in accordance with El Centro Family Health policies and procedures. This position may also require travel to various clinic locations to meet operational needs.
• What
• You
• Will Do: Accurately document vital signs, symptoms, and patient histories in the EHR system in compliance with PCMH and Meaningful Use (MU) standards. Monitor patient conditions and promptly report any unusual findings or behaviors to licensed providers, following established medical policies and standing orders. Provide patient and family education as directed by providers, referring complex clinical inquiries to appropriate licensed staff. Perform CLIA-waived laboratory testing, including quality control, equipment calibration, and troubleshooting in accordance with lab standards. Conduct venipuncture, capillary blood draws, and therapeutic phlebotomy; instruct patients on proper specimen collection and ensure accurate labeling and preservation. Prepare, package, and send specimens to reference laboratories, track results, and ensure timely delivery to providers. Review patient charts prior to visits and assist in organizing daily schedules to support efficient clinic workflow. Maintain adequate inventory of medical and laboratory supplies through proper monitoring, storage, and replenishment. Ensure a safe clinical environment by adhering to OSHA, CDC, and organizational infection control and safety guidelines. Participate in cross-training, quality improvement activities, and additional responsibilities to support team and clinic operations. Obtain Basic Life Support (BLS) certification within three months of hire. Obtain Medical Assistant certification within 18 months of hire. Perform other duties as assigned.

Minimum Qualifications

High school diploma or GED required. Willingness to travel to any El Centro clinic as needed, with a valid driver's license and unrestricted automobile insurance in accordance with New Mexico law. Demonstrated ability to perform essential clinical duties, including taking vital signs, administering vaccines, performing therapeutic phlebotomy, conducting electrocardiograms (EKGs), and assisting with sterile and clean procedures. Working knowledge of outpatient primary care practices, nursing protocols, and standard office technology, including computer and telephone systems. Strong judgment, professionalism, and the ability to maintain strict confidentiality while fostering positive patient and staff interactions. Ability to manage tasks with strong attention to detail, adapt to changing priorities, and maintain a flexible schedule to meet deadlines and training requirements.