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Residential Support Specialist

Behavioral Health Services North Inc·Plattsburgh, New York

$20 - $22/hr·Full Time·On Site·0-2 yrs·
Posted 20 days ago
Practice for this role

About the role

Provide direct support to individuals with mental health and behavioral challenges to create a safe, recovery-focused environment. Responsibilities include assisting with daily living skills, crisis stabilization, and documenting participant interactions.

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bing.com%2Fck%2Fa%3F!%26%26p%3Dd15bc9b7f56163d7JmltdHM9MTY5NTY4NjQwMCZpZ3VpZD0zY2FhMDZlNC1kYTIzLTYyODUtMzFjZS0xNWRjZGI2MDYzMzAmaW5zaWQ9NTIxMw%26ptn%3D3%26hsh%3D3%26fclid%3D3caa06e4-da23-6285-31ce-15dcdb606330%26psq%3DEspanol%26u%3Da1aHR0cHM6Ly93d3cuc3BhbmlzaGRpY3QuY29tL3RyYW5zbGF0ZS9lc3BhJUMzJUIxb2w%26ntb%3D1&data=05%7C02%7Challard%40bhsn.org%7C3bfd0faf60be4205588f08dea924c1f4%7C95aa7ce5da8548959d4a93fff7eda75c%7C0%7C0%7C639134172504667791%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=gK4bR%2BnUqGAMzc5Xi6DEuGPdI52W8ZuOK5%2Bx6%2FJFG40%3D&reserved=0] si es requerida

Make a Difference in Behavioral Health - FT/PT Support Staff Opportunities!

Behavioral Health Services North (BHSN) Plattsburgh & Surrounding Locations | Full-Time & Part-Time | 2nd Shift & 3rd Shift Opportunities $20-22/hr. with shift differential

At Behavioral Health Services North (BHSN) [https://www.bhsn.org/?utm_source=chatgpt.com], we believe recovery happens through connection, compassion, and community.

If you’re looking for more than “just a job” and want to be part of a team transforming care and enriching lives, we’d love to hear from you.

We are currently seeking Support Staff professionals to join our growing Adult Residential and Crisis programs serving adults, children, and families across the North Country. These are rewarding opportunities for individuals who want to make a meaningful impact while building experience in behavioral health, human services, psychology, social work, or crisis support.

Apply today to be considered for upcoming interviews. Interviews will be taking place over the upcoming weeks for individuals joining our June 22, 2026 onboarding group.

  • We Are Hiring For
  • Full-Time and Part-Time positions
  • Evening (2nd Shift) and Overnight (3rd Shift) schedules
  • Adult Residential Programs
  • Adult & Children’s Crisis Houses

What You’ll Do

As a Support Staff team member, you will provide direct support to individuals experiencing mental health, behavioral health, or life stability challenges by helping create a safe, supportive, recovery-focused environment.

Responsibilities

may include:

  • Supporting residents and participants with daily living skills
  • Providing emotional support, de-escalation, and encouragement
  • Assistingindividuals in developing coping and wellness strategies
  • Maintaining a safe, structured, and welcoming environment
  • Supporting transportation, appointments, activities, and community integration
  • Observing self-medication administration per program protocols
  • Documenting services and participant interactions
  • Collaborating with multidisciplinary behavioral health teams
  • Assistingduring crisis stabilization and recovery support services

No two shifts are the same and every shift matters.

What We’re Looking For

We’re seeking compassionate, dependable individuals who

  • Enjoy helping others
  • Stay calm under pressure
  • Communicate well and work collaboratively
  • Value teamwork and person-centered care
  • Want to grow within behavioral health and human services

Qualifications

  • High School Diploma or GED required
  • Human services, behavioral health, psychology, social work, or related experience preferred
  • Experience supporting individuals with mental health or substance use challenges is a plus
  • Valid NYS Driver’s Licenserequired
  • Ability to work evenings, overnights, weekends, and holidays as scheduled

Why Join BHSN?

  • Competitive pay withadditionalshift differential opportunities
  • Generous paid time off
  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid training and professional development
  • Opportunities for advancement and internal growth
  • Work that truly makes a difference in your community

Apply today to join one of the fastest-growing behavioral health organizations in the region!

Join a workplace where you belong

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

Requirements

A High School Diploma or GED and a valid NYS Driver's License are required. Experience in human services, psychology, or social work is preferred but not mandatory.

  • high school
  • Communication
  • Collaboration
  • Crisis Intervention
  • Emotional Support
  • De-escalation
  • Community Integration
  • Case Documentation
  • Patient Observation
  • Person-Centered Care
  • Daily Living Skills Support

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Shift differential
  • Paid training
  • Competitive pay
  • Professional development
  • Retirement plan options

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $22/hr
Location
Plattsburgh, New York
Posted
Jul 7, 2026
Application
Employer website
BH

Hiring organization

Behavioral Health Services North Inc

Driven with a passion to create a meaningful impact in the lives of those we serve and the communities we live in, the BHSN team is leading the way in the transformation of the healthcare experience. As a leader in behavioral health services, we are committed to strengthening...

Salary listed on 12 jobs
IndustryMental Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.

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