The People Concern
Location (2)
Los Angeles, California
Salary
$24 - $27 / HOUR
Locations
The Case Manager works within a multidisciplinary street outreach team to identify and connect homeless individuals with housing and supportive services. Responsibilities include developing individualized service plans, assisting with public benefits enrollment, and providing aftercare for clients in permanent housing.
Requires a Bachelor's degree or equivalent experience and a valid CA Driver's license with a reliable vehicle. Candidates must have demonstrated knowledge of homelessness, mental illness, and substance abuse, and be able to operate within a Harm Reduction model.
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Work as part of an interdisciplinary team to engage and provide field-based services, meeting currently homeless clients where they are in order to eliminate barriers to services. Interface and represent the agency with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living on the streets. Engage clients in developing mutually agreed-upon goals documented in each client’s confidential service plan. Provide initial contact, needs assessment, information, education and referrals to the homeless. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.). Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition. Provide case management and aftercare/follow-up services to clients placed in permanent housing. Provide opportunities for clients to build a supportive peer community. Work collaboratively with public, private, and nonprofit sector groups to provide services, e.g., mobile info stations, public kiosks, hygiene centers, a welcome center, sobering center, etc. Adhere to an emphasis on customer choice, harm reduction, and psycho-social rehabilitation. Develop and maintain a complete, accurate, and current member file with all funder-required documents Assure that all member paperwork and data collection is complete and up to date in the case management database Attend all case file, staff meetings, trainings and retreats. Other duties as assigned.
Qualifications: Bachelor's degree or equivalent experience. Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence). Computer literate; able to use computerized database system for information management. Able to work in a high tolerance Harm Reduction model with clients experiencing multiple barriers Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record
Spanish speaking preferred Work Environment: Field (may need to travel) and indoor office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day. Outreach positions might involve various types of lifting, such as carrying supplies, moving materials, or handling tools. The weight of these items can range from light to moderate, depending on the specific tasks. Examples of Weights: Supplies: Boxes of brochures, pamphlets, or educational materials (i.e., backpacks) could weigh between 15 -20 and pounds each.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates
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