Provide clinical support by rooming patients, obtaining vitals, and assisting providers with medical procedures and screenings. Manage patient documentation in the EMR and coordinate communications regarding prescriptions and test results.
Requirements summary
Requires a high school diploma and completion of a clinical training program for MA, EMT, or LPN. Candidates must hold a current professional license/certification or have 3-5 years of relevant clinical experience.
ProHealth Care - Medical Assistant or EMT or LPN - Full Time Days Monday 9-5, Tuesday, 7-5, Wednesday 7-12.
Thursday 7-5, Friday 7-12 Join the dedicated care team at ProHealth Medical Group’s Moreland Blvd Clinic in Waukesha, where we deliver exceptional care to patients of all ages in a welcoming, patient-focused environment.
As a Clinical Support Associate, you’ll work side-by-side with family medicine physicians, behavioral health specialists, rehabilitation therapists, and other allied health professionals to provide compassionate, efficient, and coordinated care.
Our modern clinic offers in-house imaging and laboratory services, giving you the tools and resources to support providers and ensure a seamless experience for patients.
You’ll play a key role in rooming patients, obtaining vitals, assisting with procedures, managing documentation, and reinforcing patient education.
Here, your work makes a meaningful difference helping patients through every stage of life, from well-child visits and prenatal care to chronic disease management and preventive screenings.
With consistent weekday hours, a supportive team culture, and access to ProHealth Care’s broad network of resources, you’ll find both professional growth and work–life balance in this role.
What You Will Do: As a Clinical Support Associate (MA, EMT or LPN) you are responsible for the following: Patient Care & Rooming – Prepare exam rooms, room patients according to PHMG workflows, obtain vitals, review medical history, verify medications/allergies, and provide provider-directed after-visit instructions.
Clinical Support – Assist with procedures, prepare and administer medications/vaccinations, perform therapeutic treatments and health screenings, collect and process specimens, and conduct point-of-care testing while maintaining CLIA compliance.
Documentation & Communication – Accurately document patient information in the EMR, handle patient calls per HIPAA guidelines, relay test results under provider direction, and coordinate prescription refills, prior authorizations, and pharmacy communications.
Equipment, Supplies & Safety – Maintain clean and stocked exam rooms, manage clinic supplies and medications, prepare instruments for sterilization, and respond to urgent or emergent situations following established protocols.
Team Collaboration & Additional Duties – Support clinic operations through tasks such as ordering supplies, precepting students/new staff, serving as an Epic super-user, and floating to other PHMG locations as needed.
Benefits
Competitive wages
Outstanding benefits package
Education resources
You Will Need: Certification or Licenses Current licensure or certification (i.e.
Certified Medical Assistant, EMT License, LPN License, etc) or 3-5 years of relevant clinical experience.
Education High School Diploma or equivalent Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program.
What We Offer
A culture that's warm, welcoming, and vibrant. A team-oriented work environment where opinions are respected and teamwork is valued. Leading-edge technology with opportunities to learn and grow. Highly competitive wages, an outstanding benefits package and resources to help you further your education. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
