Provide comprehensive case management to adults experiencing homelessness to help them secure and maintain long-term supportive housing. Coordinate linkage to medical, mental health, and substance abuse resources while maintaining detailed client documentation.
Requirements summary
Requires a valid driver's license and proficiency in Microsoft Office and HMIS database systems. Candidates must have knowledge of crisis intervention, housing law, and the ability to work with diverse populations facing mental health or substance abuse challenges.
Case ManagementAdvocacyTime ManagementDocumentationCommunication SkillsCrisis InterventionHarm ReductionMicrosoft OfficeConflict ResolutionMotivational InterviewingBoundary SettingPerson-Centered PlanningTenant RightsResource LinkageHMISHousing First Principles
Job description
Columbus House, Inc. Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential HOPWA Case Manager
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested
Company Overview & Mission Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age.
Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence.
We advocate for and create affordable housing to end homelessness in our communities." Purpose Under the purview of the Permanent Supportive Housing Department, the Permanent Supportive Housing Case Manager provides case management services to adults experiencing homelessness who will be living in long-term supportive housing arrangements.
The case manager may assist with finding, securing, and maintaining housing while also providing linkage to medical, mental health, and substance abuse resources, entitlement/state benefits assistance, and employment opportunities.
Duties and Responsibilities
Assist clients with finding, securing, and maintaining housing.
Provide linkage to resources for clients who may be at risk of eviction, in addition to community resources for social, mental health, educational, vocational, entitlements/benefits, and or substance abuse services.
Ability to communicate efficiently and effectively with individuals served.
Able to advocate for clients as well as support self-advocacy.
Must be able to set and maintain boundaries and adhere to confidentiality.
May provide transportation to appointments for clients at the discretion of the case manager on a case-by-case basis.
Coordinate and collaborate with other agencies and social service providers.
Develop mutually reinforcing relationships with landlords and assist those clients that would like to move on from supportive housing with linkage to community housing resources.
Benefits
Dental Insurance
Paid Holidays
Paid Time Off
Vision Insurance
Medical Insurance
401k Retirement Plan
Employer Matching Contribution
Ability to understand and accept different backgrounds while providing a non-judgmental approach to rendering services.
Attend weekly and monthly agency, program and network meetings as well as facilitating tenant meetings with other case managers.
Provide temporary caseload coverage for vacant positions as determined by program needs.
Monitor all cases assigned and complete all documentation/charting required by Columbus House
Expected to complete a variety of high-quality documentation (CARF Accredited, DHMAS funded, Etc.)
Experience with HMIS (Homeless Management Information System) or ability to become proficient in database systems.
Create strength-based person-centered service plans.
Complete all required assessments both electronic and in written form.
Conduct general health and safety checks minimally every 6 months.
Other related duties as assigned.
Qualifications
Excellent organizational and time management skills with a deadline-oriented mindset
Strong written and oral communication skills employing the English language
Proficient in Microsoft Office and other common desktop and online applications
Knowledge of and ability to effectively navigate substance abuse, mental health, and social services networks
Familiar with criminal justice barriers and able to engage, motivate, and support the individuals serviced
Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
Able to work with multiple populations including youth (18-24 years old), adults, and families
Basic knowledge of all aspects of the delivery of person-centered case management
Able to meet all documentation requirements within set timeframes
Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction and motivational interviewing
Understanding of housing first principles, housing law, tenant rights/responsibilities
Ability to create professional and respectful relationships with clients, outside providers, landlords and property managers
Empathetic and compassionate, with individuals that have experienced homelessness and factors that lead to homelessness
Valid drivers’ license with a good driving history
Supervised by
Scattered
Site
PSH
Manager
Schedule: 32 hours per week;
Monday-Thursday 8:00am-4:00pm
Salary range: $25.50 - $27.50
Benefits
Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
401 K retirement plan with employer matching contribution
Paid time off
10 paid holidays
Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org [hr@columbushouse.org] or apply at www.columbushouse.org
Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply
