Care Coordinator
Catholic Charities Eastern Washington·Spokane Valley, Washington
Catholic Charities Eastern Washington·Spokane Valley, Washington
Provide supportive housing care coordination for households transitioning from psychiatric hospitals or qualifying under Medicaid Transformation Demonstration. Facilitate housing searches, link clients to primary healthcare and social supports, and assist in developing independent living skills.
FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays
Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.
This position is responsible for providing supportive housing care coordinator services for households living in CCEW housing, discharging from Eastern State Hospital (ESH), or who qualify under the Medicaid Transformation Demonstration (MTD). This position is also responsible for care coordination with partner agencies involved with households and assisting them in moving in a planned manner towards achieving personal independence.
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Provide Supportive Housing services according to professional ethical conduct guidelines.
Act as landlord liaison during housing search.
Facilitate background check screenings, application submissions, appeals when necessary, and inspection and lease signing appointments.
Coordinate with landlords and treatment teams during clients’ tenancy to assure that tenancy issues are addressed pro-actively.
In coordination with client’s care team, link recipients with primary care services and health homes; substance abuse treatment providers, vocational, education, employment, volunteer and social supports.
Provide assistance in independent living skill-building, including financial and life skills coaching.
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
To perform this job successfully, an individual must have a BA in Psychology, or Social Work, or equivalent from an accredited academic institution. Preference given to individuals with lived experiences with chemical dependency or mental health disorders. Knowledge of community services and a minimum of two years’ experience in the direct treatment of mentally ill persons. Experience working with issues of mental health and poverty required.
Must have a valid Driver’s License and ability to drive for work use. The individual must successfully pass the background check applicable to position.
Physical Abilities: To perform this job successfully, an individual must be able to:
Regularly sit, stand, climb, walk, hear/listen, talk Frequently lift up to 10 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical
Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal
Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language
Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical
Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor
Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem
Solving
Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality
Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning
Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory
Skills: this job does not have any direct supervisory responsibilities.
Workplace Environmental Conditions: While performing the essential duties/responsibilities of this job, the employee will be:
exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
Exposure to
Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
Requires a Bachelor's degree in Psychology, Social Work, or an equivalent field with at least two years of experience treating mentally ill persons. Must possess a valid driver's license and have experience working with mental health and poverty issues.
Market context
In Washington, care coordinator roles are commonly tied to behavioral health, community care, and social service settings, where employers look for candidates who can support clients facing mental health and poverty-related challenges. This role is competitive because it requires a bachelor’s degree, two years of relevant experience, and a valid driver’s license, along with familiarity with mental health systems. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show direct client-support experience and local service coordination.
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